Netflix and wireless Joey

[olds403]

I have one wireless joey that says it cannot access Netflix. The other two wireless Joey's and the Hopper 3 have no issues accessing Netflix. I have reset that particular Joey numerous times, as well as the WAP and Hopper and no change. Do I need to call Dish about this issue, I usually prefer to sort things out myself as I get tired of the first tier phone techs and having to redo all the things I have already tried.

 

[bluegras]

Netflix app is not working on the hopper 3 DVR shuts off when I try to use it.youtube app when I try to play videos I get a playback error on all videos. What do you think it is?

 

[Bobby]

For Netflix, try to do a Netflix reset. Home, Home, Tools, Reset To Factory Defaults, Reset Netflix To Defaults.

 

[HipKat]

You can reset it all you want. Netflix working on any Joeys is a crap shoot most of the time. Sometimes it might work, sometimes it might not

 

[olds403]

I will try the Netflix reset, did not know that exists. If it continues I may switch the wireless joeys out, there is one in a spare bedroom that works. The one in my stepson's room is not. Just irritates me that they implement this but the functionality sucks.

They need to update the interface as well, the interface on my roku is several generations ahead. The roku is much better, but sometimes it is just easier to use the Dish interface rather than changing inputs and remotes in the bedroom.

 

[bluegras]

I will try the Netflix reset, did not know that exists. If it continues I may switch the wireless joeys out, there is one in a spare bedroom that works. The one in my stepson's room is not. Just irritates me that they implement this but the functionality sucks.

They need to update the interface as well, the interface on my roku is several generations ahead. The roku is much better, but sometimes it is just easier to use the Dish interface rather than changing inputs and remotes in the bedroom.

Plus add 5.1 surround and hdr to the new interface I have to agree with you on the Roku also too.

 

[olds403]

Yeah, I don't have 5.1 in any of the bedrooms, and I don't have UHD/4k at all, still viewing 1080 but the Roku is certainly a nicer item to use than the Dish interface through the Hopper/Joey. My old Roku 3 in the master bedroom still works like a champ. I do have a 4k capable Roku 4 in the living room but no UDH display so 1080 it is.