new customer on saturday

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ajwoodman

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I had Directv hooked up on Saturday with one hddvr and one standard receiver. Sunday (next day) bought new lcd hdtv for downstairs. Called Directv today Monday, to see if I could swap the standard for a hd receiver. They said no, sorry, unless I wanted to pay $99.00 to swap it. Not very good customer service in my opinion.
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Jimbo

Jimbo

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I had Directv hooked up on Saturday with one hddvr and one standard receiver. Sunday (next day) bought new lcd hdtv for downstairs. Called Directv today Monday, to see if I could swap the standard for a hd receiver. They said no, sorry, unless I wanted to pay $99.00 to swap it. Not very good customer service in my opinion.
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We all tell you , get ALL the recvrs you may need at the time of the install, because your only a NEW sub once and THATS where the deals are.
 
stardust3

stardust3

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We all tell you , get ALL the recvrs you may need at the time of the install, because your only a NEW sub once and THATS where the deals are.

So true, it is easily changed before activation, but not so afterwards.
 
stardust3

stardust3

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I had Directv hooked up on Saturday with one hddvr and one standard receiver. Sunday (next day) bought new lcd hdtv for downstairs. Called Directv today Monday, to see if I could swap the standard for a hd receiver. They said no, sorry, unless I wanted to pay $99.00 to swap it. Not very good customer service in my opinion.
icon9.png

I'm not saying I agree with them. Since your going to have this for a while you should go ahead & do the upgrade. You'll enjoy having hd on the new TV. I imagine referring Directv to friends and family is the furthest thing from your mind right now, but 1 refer a friend will get your money back for you.
 
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joed32

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I would call again and talk to the installation dept. Might not help but it wouldn't hurt.
 
FunkyBoss

FunkyBoss

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Mar 23, 2004
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Yeah, there's really no reason anyone should ever get a "standard def" receiver on a new install anymore. heck, they shouldn't even allow it since the HD receivers are the same price now and will work on an SD TV just fine.
 
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