New Dish Customer - Need To Add Tuners

BigBird0000

Thread Starter
New Member
Feb 14, 2012
3
3
las vegas
I just got Dish installed. The equipment listed is:

Slimline HB1000.2
2 Joey 2.0
1 Hopper Sling

However, There are only 3 tuners -- I need more than that to record shows.

Can I upgrade the Hopper to a Hopper 3 to get more tuners... same wiring?
Can I do this as a new customer (I rent the equipment right now)

Thanks
 

Bobby

Publican
Supporting Founder
Sep 7, 2003
57,092
10,520
Rohnert Park, CA
I just got Dish installed. The equipment listed is:

Slimline HB1000.2
2 Joey 2.0
1 Hopper Sling

However, There are only 3 tuners -- I need more than that to record shows.

Can I upgrade the Hopper to a Hopper 3 to get more tuners... same wiring?
Can I do this as a new customer (I rent the equipment right now)

Thanks
You really should have done your homework before installation. The Hopper 3 has 16 tuners. There will be some wiring differences between the Hopper with Sling and the Hopper 3. The Hopper 3 needs to be in a hybrid environment so will need either a hybrid LNB or have a hybrid 42 switch installed. You might ask DISH if you can have an upgrade to the Hopper 3 because the HWS they just installed doesn’t meet your criteria.
 

JSheridan

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Lifetime Supporter
Feb 16, 2008
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9,450
USA
I just got Dish installed. The equipment listed is:

Slimline HB1000.2
2 Joey 2.0
1 Hopper Sling

However, There are only 3 tuners -- I need more than that to record shows.

Can I upgrade the Hopper to a Hopper 3 to get more tuners... same wiring?
Can I do this as a new customer (I rent the equipment right now)

Thanks
When was the install?

It's the same wiring and maybe even the same LNB on the dish.

Contact whoever you ordered it from, which was hopefully a local retailer. If it was Dish directly then contact them. There will probably be some kind of upgrade fee depending on the account.
 

JSheridan

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Feb 16, 2008
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You really should have done your homework before installation. The Hopper 3 has 16 tuners. There will be some wiring differences between the Hopper with Sling and the Hopper 3. The Hopper 3 needs to be in a hybrid environment so will need either a hybrid LNB or have a hybrid 42 switch installed. You might ask DISH if you can have an upgrade to the Hopper 3 because the HWS they just installed doesn’t meet your criteria.
Almost all Hopper installs include a Hybrid LNB and a Hub these days. :)
 

HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
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Pekin, IL
You really should have done your homework before installation. The Hopper 3 has 16 tuners. There will be some wiring differences between the Hopper with Sling and the Hopper 3. The Hopper 3 needs to be in a hybrid environment so will need either a hybrid LNB or have a hybrid 42 switch installed. You might ask DISH if you can have an upgrade to the Hopper 3 because the HWS they just installed doesn’t meet your criteria.
Since he has a slimline LNB< he's already Hybrid
 

BigBird0000

Thread Starter
New Member
Feb 14, 2012
3
3
las vegas
Yeah, I was looking at the options, and my wife placed the order with them without me telling her
what we needed. I will try calling them. I wish my wife asked first, but I am surprised that they would only have 3 tuners, not allowing any recordings if everyone has their TV on. We screwed up.
 
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JSheridan

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Feb 16, 2008
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Yeah, I was looking at the options, and my wife placed the order with them without me telling her
what we needed. I will try calling them. I wish my wife asked first, but I am surprised that they would only have 3 tuners, not allowing any recordings if everyone has their TV on. We screwed up.
The Hopper 2 that you got was probably the no cost option. A Hopper 3 probably had a $50 or $100 extra fee.
 

rvvaquero

SatelliteGuys Pro
Mar 3, 2012
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Wanderer
Just call DISH and if you get a male csr, just blame it on the non-techie wife. They'll understand and believe you.

Or, if you get a female csr, just take total blame for the screwup and explain that your wife is really pissed at you and you have to come up with a solution to keep peace in the house. They'll believe you and sympathize.

But, if you get one of those confused types, just beg and cry a lot....................or hang up.
 
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