new dish network install

grizzly2c

Active SatelliteGuys Member
Sep 24, 2009
15
0
pennsylvania
Thia past saturday we had dish installed, everything went great, up and running. The only problem is the volume doesnt work. When I hit volume buttons up or down it moves the volume bar on the tv but the actual volume doesnt go up or down. The tv is a magnavox. around 10 years old. I called the installer and he said to unplug the reciever then plug it back in again and this will reboot it and may cure the problem.

Anyone ever had this problem?? Possible fixes?? Thanks in advance....
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
39,087
47,113
Fairfax, VA
You need to give a whole lot more clues than you have so far. In particular, how is your sound and video getting from your receiver to your TV? HDMI? A/V cables? Optical sound to external receiver?
 

Jim S.

When someone asks you if you're a god, you say yes
Lifetime Supporter
Jan 2, 2006
5,827
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FN11od
There is no volume control in any of the current receivers, as far as I know. So I'm dumbfounded as to why your volume doesn't change if the volume display on the TV changes. The only thing I can think of is that your sound is going through an audio receiver and your remote needs to be programmed to control that instead of the TV.
 

tlc1145

SatelliteGuys Family
Sep 30, 2009
85
0
Ohio
What type of rcvr and what type of cables? There is no volume control for the rcvr. If no sound is getting to the TV from the rcvr, then the volume will show rising and lowering on the TV, but there is nothing to work with.
 

grizzly2c

Active SatelliteGuys Member
Sep 24, 2009
15
0
pennsylvania
there is sound but you cannot adjust it up or down. the volume bar goes up and down on the screen but the volume doesnt change. it is a duel reciever. I am not sure of the actual model number of it. I just got the base plan I think its called family for 24.99/month. It appears just cables hooking it up. There is a vcr hooked up also.
 

SSgt USMC

New Member
Oct 29, 2008
3
0
Get your tv off of the channel or input used by the reciever. Then adjust the volume and see if it changes. If it doesn't then the problem is your TV.
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
39,087
47,113
Fairfax, VA
It appears just cables hooking it up. There is a vcr hooked up also.
We can't help you without a lot more explicit info than this. There are a lot of ways to hook up a receiver, VCR, and TV. Yes, "cables" are involved. But we need to know which type, and what they are connected to.
 

j_met

SatelliteGuys Family
Sep 20, 2009
91
0
East TX
That will happen on mine if I mute the "internal speakers". Check in the menu of the TV in the audio options and make sure nothing is muted.
 

tempVAdish

SatelliteGuys Pro
Dec 4, 2005
709
0
Temperanceville, VA
there is sound but you cannot adjust it up or down. the volume bar goes up and down on the screen but the volume doesnt change. it is a duel reciever. I am not sure of the actual model number of it. I just got the base plan I think its called family for 24.99/month. It appears just cables hooking it up. There is a vcr hooked up also.

How about a little history on the TV? Magnavox manufactured (still does) TV's for hospitals & schools. These sets have a service menu that sets a maximum volume level. Once that level is reached, the volume control "meter" on the screen will still advance, but the audio level does not... perhaps you've ended up w/ one of those??

Problem is, the standard Magnovox remote won't get you into the menu, you'll need the "programing" remote :(
 

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
8,417
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Slaton, Texas
Actually the regular remote will get yo into the service menu.

It is a sequence of 5-6 keys, but I do not remember what they are.

Tune in later, I'll do some research.

Try 0-6-2-5-9-6-STATUS/EXIT or Menu-0-6-2-5-9-6-menu
 
Last edited:

grizzly2c

Active SatelliteGuys Member
Sep 24, 2009
15
0
pennsylvania
ok fixed it. I got behind the tv and switched the one plug to the other audio and it worked. not alot of room behind the tv as we have it mounted on the wall. just took a chance and it worked.. thanks for all the help..
 

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