Thanks for the follow up.
I think I discovered why some people are seeing the HD Enabling fee and others are not. There are two different versions of DishBuilder. The most recent one requires your zip code. The older one does not. Worse yet, they produce different answers, and the older one can be cached by browsers
See the examples below. They were captured by using the screen dump function of Mac OS X (to get the pop-up). Note the differences in the overall appearance (e.g. tab and phone number locations, etc.). The one with the wrong answer was run using FireFox with the DishBuilder in cache. The other one was using Safari after clearing the cache completely.
So if DishBuilder does not _require_ your zip code. Flush your cache and try again.
Good grief, do they have 6 year olds doing their web programming? I seem to be having a lot of trouble with their site still.
Before clearing my cache I was indeed getting the wrong version of Dish Builder. Their crappy Flash navigation was sending me to "http://www.dishtv.com/mydish.jsp?undefined" which is the older version that doesn't ask for a zip code. When you click the enter button on Dish Builder you wind up at "http://www.dishtv.com/builder06.jsp"... this is wrong apparently.
After clearing my cache I find a whole new set of problems. The Order Online button is sending me to "http://www.dishnetwork.com/redirects/order/index.shtml" which wants an auth certificate since it's about to send me to a secure website. Accepting the cert lets me redirect to "https://customersupport.dishnetwork.com/builddish/land.do". Notice the 'S' in https... however this page 404's (does not exist, for non-webby people). So I have no idea what's going on...
This is happening with Firefox v2 & v3 beta, IE6 and IE7. Anyone else seeing this?
**UPDATE** Right after I finished typing this I discovered two things. "customersupport.dishnetwork.com" doesn't exist at all as a subdomain of "dishnetwork.com" and then about 5 minutes later it did! Now the *new* Dish Builder is there and working. This leads me to believe that they waited until yesterday to update their DNS settings, which can take upwards of 24~48 hrs to trickle across the web and send people to the right place. So if you're seeing the old Dish Builder that doesn't ask for the zip code, Talon Dancer nailed it, clear your cache and keep trying until you get the one that does. The correct first page of Dish Builder should be "https://customersupport.dishnetwork.com/builddish/prepDishBUILDER_00.do?method=prep". If you're getting page errors, their DNS updates haven't reached your section of the intertubes yet, so try a little later. BTW, the new Dish Builder isn't totally Flash, which is oh so nice. =)