Guys, I recently decided to purchase a new HDDVR to replace my old one. I went to the D* website and ordered what I thought was the latest model. When it arrived, I was dissapointed to find that the model sent to me was the same model I am trying to replace. On top of that, there was no original packaging or box so what was sent to me was more likely a re-furb. I'm outta contract so I didn't activate it. I instead called D* and informed them of the situation. I was told that D* has no control over what comes from their wherehouses. Far as I can tell, I'm not under contract...so D* was selling me the DVR for $99 if I sign up for another two years. I'm ok with that, but shouldn't I be getting the latest HDDVR that is advertised on their site and not some refurbed model that I was not happy with in the 1st place? Anyone have any suggestions on how to go about this?