New Hopper Plus and Joey 4s have major flaw at release
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The J4 has the same Android TV UI whether a H+ is connected or not.
J4 CONNECTED TO H3 NOT H+ WITH ANDROID TV GUI. EACH UNIT HAS ANDROID TV ON IT.
Another minor issue that will be on the Logitech side. The new Hopper Plus makes about half of the commands on the Harmony remote inactive. Not sure why this is happening as the commands, like channel up/down, pause, etc are not new to the operating system. This should be a simple fix once Logitech enters it into their system as a new device. And yes, I know of Logitech's sunsetting these devices, but the software updates are still adding new devices.
Another smaller item is that the Google Voice assistant doesn't recognize the OTA channels. I rarely use voice commands, so that's not really an issue for me.
Another smaller item is that the Google Voice assistant doesn't recognize the OTA channels. I rarely use voice commands, so that's not really an issue for me.
Thought I would bump this thread and mention that it has been over a year now and this issue has not been addressed. So much for the Dish promises.
Could use some help; bumping this in case there have been any new updates/workarounds that I am unable to find. Dish just gave me 4 Joey 4's to replace my 4K's (and also a Hopper+). I was supposed to receive wireless Joey 4's, but the installer said the wired ones worked better and that the wireless ones have no wired LAN port. Then he went on to install them with MOCA only anyway. Now I have stretched SD programming with no workaround (my TV has no such function either), and several crucial Logitech Harmony buttons won't work/program even by learning. It seems like the "IR remote" functionality on the Joey's is disabled even if enabled in the menu. I'd thought I could activate Google Home as a workaround (via a Google device, not the button on the Dish remote - i.e. say "OK Google, show menu" etc. for commands that the Harmony won't do) but I cannot get Google Home to work with the Joey 4's. I cannnot reach anyone in Dish Technical Support knowledgeable enough who could answer my questions...
1) Will the Hopper+ work with older Dish remotes that still had an actual aspect ratio button (and would that button work)? Does the Wireless Joey 4 also lack an aspect ratio function?
2) Am I right that the Joey 4's don't work with IR? How about the Wireless Joey 4's? Has anyone found a workaround to make Harmony hubs/remotes (or other learning remotes) fully functional?
3) Am I right that the Joey 4's won't set up properly to work by voice command with a standalone Google speaker? Is the wireless Joey 4 the same?
4) Was it a mistake to let the tech switch me to wired Joey 4's instead of wireless? I could have had either at the same cost (or at least used a wireless one in the room that lacks a hardwired ethernet connection).
I am tempted to go back to Joey 4K on at least 2 of the TV's just to get my Harmony hub/remotes working properly again, but I've read that they actually lack full 4K capability like the Joey 4 has. I would hate to backtrack and lose the unified apps, only to learn that there are workarounds I didn't know about (or fixes in the works). Dish support was useless. Thanks in advance for your help.
1) Will the Hopper+ work with older Dish remotes that still had an actual aspect ratio button (and would that button work)? Does the Wireless Joey 4 also lack an aspect ratio function?
2) Am I right that the Joey 4's don't work with IR? How about the Wireless Joey 4's? Has anyone found a workaround to make Harmony hubs/remotes (or other learning remotes) fully functional?
3) Am I right that the Joey 4's won't set up properly to work by voice command with a standalone Google speaker? Is the wireless Joey 4 the same?
4) Was it a mistake to let the tech switch me to wired Joey 4's instead of wireless? I could have had either at the same cost (or at least used a wireless one in the room that lacks a hardwired ethernet connection).
I am tempted to go back to Joey 4K on at least 2 of the TV's just to get my Harmony hub/remotes working properly again, but I've read that they actually lack full 4K capability like the Joey 4 has. I would hate to backtrack and lose the unified apps, only to learn that there are workarounds I didn't know about (or fixes in the works). Dish support was useless. Thanks in advance for your help.
I ran into a lot of issues with the 40.0 remote on the Hopper plus, all of them, EXCEPT the aspect ratio issue, were resolved by using the 54.0 remote. For the most part I have noted that the Hopper+ automatically selects the correct aspect ratio correction, but it doesn't always get it right, so it would be nice if that aspect ratio button was bought back. I have found no workaround so far.
Have you tried the 54.0 remote with the Joey 4 by any chance? (Would this resolve my Joey 4 / Harmony issue, if I could get it to emulate/learn codes from the 54.0?)
You won't be able to get your Harmony to learn codes from the 54 remote. The 54 is radio frequency and the Harmony learning is Infra Red.
And yes, the 54 will control the Joey 4 just fine.
The 40.0 remotes are not fully compatable with the Plus equipment, which is annoying, but true
Good point. There were some threads on here discussing it
Has anyone been able to get Google Assistant (via an "OK Google" voice prompt to a Google device, not the button on the Dish remote) to work with Joey 4's? I 'd hoped this would be a workaround for the missing functions on the Harmony remote, but despite Dish saying the capability exists on Joey 4's (Google Assistant Support) I can't find it.
I think I know the answer on this - if one gets all new Hopper+ equipment (H3 & H+ add-on, Joey 4's) can you revert the Joey 4's back to non-H+ mode? (ie: basically disable the Android home screen/features & make it act like a non-H+ Joey - equivalent to removing the H+ module from the H3)
No, the Joey 4 is a standalone unit. There is no plug in module similar to the Hopper+ so it is always an Android receiver.
They have offered to swap 1 or more of the Joey 4's the installer gave me with Joey 4 wireless. Do I want to do that? Pros/cons in terms of functionality/performance, if any? Thx. (I tentatively have an appointment scheduled for them to do it, but can cancel it if you advise me it's a bad idea.)
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