Hello Everyone,
My Hopper 2k is unusable since the recent software update to S334. On the 22nd at 2:00am is when I received the update and since then I have no response from my remote or front panel buttons (except the reset button). If I continually press the same button about 10-15 times it will eventually register, however if that is a channel up or down the hopper gets stuck in an infinite loop of changing channels. Now with the front panel buttons acting the same way, I knew it had to be the update and not a bad remote, but I went ahead and manually unlinked it from the Hopper and linked it to a Joey, which worked fine. The 2 joey's I have work perfect and recordings and everything seem to be functioning, but like I said the Hopper is unusable. I have read at least one other persons post over at Dish.com with the same exact problem but he had no help yet. I am unable to try Factory Default because I can not even bring up let alone navigate the menu. Many soft resets and a few hard resets have resulted in the same issue. Any advice?
My Hopper 2k is unusable since the recent software update to S334. On the 22nd at 2:00am is when I received the update and since then I have no response from my remote or front panel buttons (except the reset button). If I continually press the same button about 10-15 times it will eventually register, however if that is a channel up or down the hopper gets stuck in an infinite loop of changing channels. Now with the front panel buttons acting the same way, I knew it had to be the update and not a bad remote, but I went ahead and manually unlinked it from the Hopper and linked it to a Joey, which worked fine. The 2 joey's I have work perfect and recordings and everything seem to be functioning, but like I said the Hopper is unusable. I have read at least one other persons post over at Dish.com with the same exact problem but he had no help yet. I am unable to try Factory Default because I can not even bring up let alone navigate the menu. Many soft resets and a few hard resets have resulted in the same issue. Any advice?