New update on Genie......SWM signal screen gone?

[Mr Tony]

Need some help guys.
So I got the newest N/R yesterday (Thursday) morning...version 799 for my HR34

Last night I recorded 5 things at same time with no issues. Today I noticed when I turned on the HR34 it was on FS1 and iot showed the banner but no picture (black screen). HD channels showed that but if I went to a SD channel it worked fine. Flip back to a HD channel then it worked.

I had a program set to record on a SD only channel (yeah I know) and when I flip to a HD channel I get a black screen and the banner. If I flip to another SD channel it works fine. hmmmm

Stop the recording and go into the sat signal strength and much to my surprise

THE SWM SCREEN IS GONE...goes from 95 back to 101 (We have a slimline 5 and a 95W dish so it goes 101, 110, 119, 99c, 99s, 103s, 103ca, 103cb, 95 then (use to be) SWM).

Did a double RBR and still didnt fix it. Called Directv and they dont see anything about the SWM signal screen missing. Did some tests and everything came back fine and now it seems to work. While I was on the phone had something recording from a SD channel, a SD channel on 119, a SD channel on 95 and 2 HD channels.

This worries me as Saturdays is my big record day with college football. Has anyone run into (major) issues with their HR34 after getting version 799 like that? I have just a HR34

Better yet....if you have a genie and you go into the signal strength meters does it show (or doesnt) a SWM screen?

 

[rad]

The SWiM signal screen was removed with this update, it's not your box.

 

[Mr Tony]

The SWiM signal screen was removed with this update, it's not your box.

well that is reassuring......frustrating that Directv technical service didn't know...but reassuring...thanks!

now to figure out the other issue

 

[gadgtfreek]

Strange. Why would they remove it?

 

[Mr Tony]

kinda wondering that myself

 

[dfergie]

I love it on my HR20, when camping it makes it very easy to find Satellites for me...

 

[rad]

Just curious, how did the SWiM signal reading screen make it easier to aim your dish?

 

[texasbrit]

Strange. Why would they remove it?

Basically it isn't useful...and confuses a lot of people.

 

[dfergie]

Just curious, how did the SWiM signal reading screen make it easier to aim your dish?

I put it on SWM to setup, using a SWM3, instead of going thru the various screens/sats it usually gets me where I want to go very quick.

 

[jdspencer]

I love it on my HR20, when camping it makes it very easy to find Satellites for me...

Did we just change gears and started to talk about the signal strength screen? I though this was a discussion on why the SWM signal screen was removed?

 

[dfergie]

I mentioned how I liked it and it took a tangent...

 

[Mr Tony]

Basically it isn't useful...and confuses a lot of people.

most people probably never went into the signal strength menu and looked

 

[texasbrit]

most people probably never went into the signal strength menu and looked

We do see posts from people who are worried and ask "why are some of my SWM signal strengths zero?"

 

[Mr Tony]

I have posted that before
(why some SWM signals show 0)

 

[Hutch1814]

I haven't noticed it. Guess on Monday I'm gonna have to check it out. Ice you have a 34 if I remember? We only have 44's here at the moment so unless I get a service call I can only check the 44's

 

[ejb1980]

Iceberg, does this version of the software have the "Sports" search option?

 

[Mr Tony]

yes it does...which I love. Much easier to set up my "teams" so I can quickly view when they will be on

 

[Mr Tony]

Ice you have a 34 if I remember?

per my original post
version 799 for my HR34

 

[ejb1980]

The Sports search has been on CE for several months now. I use it daily. Probably one of the best features Directv as ever added.

 

[twizt3dsist3r]

I havnt installed a 34 in some time, but the current version on the 44-200s in my office is 746.... seems like your pretty far ahead....