I had Voom installed last week, and the local install company has been here twice to try to fix the OTA problems. I live 29 miles from the towers, and I have the Winegard Sensar II amplified antenna mounted on the wrong side of my house. I have a two story house, but they mounted it with the dish on the side of the house (6-8 feet high). Could this be part of the problem? Should they try it on the roof with a pole or something?
Also, they are using 1 line and a diplexor. I asked the installer today to try a second line through the window without the diplexor, but she said the power dropped to zero. Should she have used some sort of inline power supply? This person was completely useless, and left without changing anything. This was after she was 2.5 hours passed the acknowledged timeframe.
The manager is supposedly coming tomorrow morning to look at my situation, and I would like some help from the resident experts here. Any suggestions. Here are the general OTA stats. Quality 0-20, with wild fluctuations. Power 60 on ABC, NBC, CBS, and 0 for Fox.
Any thoughts?
Nick
Also, they are using 1 line and a diplexor. I asked the installer today to try a second line through the window without the diplexor, but she said the power dropped to zero. Should she have used some sort of inline power supply? This person was completely useless, and left without changing anything. This was after she was 2.5 hours passed the acknowledged timeframe.
The manager is supposedly coming tomorrow morning to look at my situation, and I would like some help from the resident experts here. Any suggestions. Here are the general OTA stats. Quality 0-20, with wild fluctuations. Power 60 on ABC, NBC, CBS, and 0 for Fox.
Any thoughts?
Nick