new wd 2tb drive with dock issue-help!

[rb5505]

i just got the drive and dock linked below.

http://www.newegg.com/Product/Produc...82E16822136783
http://www.newegg.com/Product/Produc...82E16817153071

the install went fine, the drive does record. the problem is, after a while some of the shows don't play. all shows that were recorded via the satellite feed (std & hd) only show a black screen w/o sound. this includes the local shows via the sat too. a short time earlier, they all played fine. all of the shows recorded via the hr20-700 ota, play fine and don't black out. when i do a restart, all is fine...for a short time. then again, the same thing happens. i did another restart, again all is fine. this has never happened, so i have to believe it's the new drive or dock. i had a separate seagate 750gb ext drive that was recently corrupt that also never did this for the 3 yrs i had it.

any ideas? why would the ota shows play fine and just the std/hd sat stuff not? again, the blacked out shows were played prior and were fine. if one of the new pieces is the problem, which piece would you return?

thanks all.

 

[raoul5788]

Specifically I have no idea what the problem may be, but not all hard drives are compatible with the Directv dvrs. Did you check the external hard drive thread to see what is supposed to work?