No free "pack" in Flex for existing customers?

Z

zim2dive

Thread Starter
SatelliteGuys Pro
Mar 8, 2006
669
21
Cary, NC
I thought the base Flex Pack price included one "pack".. but when I explore possible programming changes, that is not indicated.. CSR chat says this free pack was only for NEW customers ?

My Proposed Services
Flex Pack $34.99
Hopper DVR Service $12.00
Kid's Pack $10.00
Satellite Locals Pack $10.00
Wireless Joey Receiver $7.00
Variety Pack $6.00
FCC Regulatory Fee $0.03
Monthly Charges $80.02

yet the Flex pack thread http://www.satelliteguys.us/xen/threads/dish-introduces-flex-pack.362590/

says it was for new AND existing customers
  • Flex Pack skinny bundle offers choice, flexibility to create personalized TV package
  • $39.99 per month includes core package plus choice of one of eight channel packs
  • Channel packs, interchangeable monthly, include Locals, Variety, Kids, Action, etc.
  • Available for new and existing DISH customers
when did this change?
 
HobbyTalk

HobbyTalk

SatelliteGuys Pro
Sep 4, 2007
434
206
SW Florida
It didn't change. The base Flex Pack is $34.99 - $5.00 for EZ Pay for a total of $29.99. You can than add a pack for $10 for a total of $39.99. Same price, just different terminology. $39.99 with a free pack or $9.99 + $10 for an add-on pack. Both come to $39.99
 
Tampa8

Tampa8

Supporting Founder - I'll stand up and say so
Pub Member / Supporter
Lifetime Supporter
Sep 8, 2003
18,097
7,678
Tampa/Eastern Ct
It didn't change. The base Flex Pack is $34.99 - $5.00 for EZ Pay for a total of $29.99. You can than add a pack for $10 for a total of $39.99. Same price, just different terminology. $39.99 with a free pack or $9.99 + $10 for an add-on pack. Both come to $39.99
Exactly.
 
rvvaquero

rvvaquero

SatelliteGuys Pro
Lifetime Supporter
Mar 3, 2012
2,668
3,321
Earth
I had never heard of "EZ Pay" until a few days ago in a thread here. Is EZ Pay the same as AutoPay?
 
pattykay

pattykay

formerly crodrules
Pub Member / Supporter
Jun 14, 2014
7,997
6,724
North Central Ohio
It didn't change. The base Flex Pack is $34.99 - $5.00 for EZ Pay for a total of $29.99. You can than add a pack for $10 for a total of $39.99. Same price, just different terminology. $39.99 with a free pack or $9.99 + $10 for an add-on pack. Both come to $39.99
I would love a package for $9.99 plus $10 for an add-on pack. $19.99 :D Like Welcome Pack, but with more options.
 
jerryez

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
4,550
1,024
Pensacola,FL
I get the Welcome Pack + the Movie pack ($5 for 6 mos), then dvr fee and taxes comes to $35 and change. Plus I have an outdoor antenna with TiVo, so I can auto skip commercials and still get Comet, Grit, Weather Nation, ION, Justice, Cozi, Bounce, Me, Country Music, and several Independent station off the sub channels in my area. Who needs more.
 
  • Like
Reactions: pattykay
AlaJoe

AlaJoe

SatelliteGuys Pro
Mar 5, 2005
417
210
Well here is my bill. I have been on autopay for years why am I paying $34.99 plus $10.00 or $44.99

TV
12/15/16 - 01/14/17 Monthly TV
Flex Pack 34.99
Locals Pack 10.00
National Action Pack 10.00
First Receiver (add'l $7-17) 0.00
Joey Receiver 7.00
Joey Receiver 7.00
DVR Service 15.00
HD Free For Life (reg $10) 0.00
$83.99
12/15/16 - 01/14/17 Add-Ons
Protection Plan 8.00
Showtime 6 Mo (50% Off) 7.50
$15.50
Taxes
12/01/16 Rental Tax 3.73
$3.73
Surcharges
12/01/16 FCC Regulatory Fee 0.03
$0.03
TV $103.25
 
Tampa8

Tampa8

Supporting Founder - I'll stand up and say so
Pub Member / Supporter
Lifetime Supporter
Sep 8, 2003
18,097
7,678
Tampa/Eastern Ct
Well here is my bill. I have been on autopay for years why am I paying $34.99 plus $10.00 or $44.99

TV
12/15/16 - 01/14/17 Monthly TV
Flex Pack 34.99
Locals Pack 10.00
National Action Pack 10.00
First Receiver (add'l $7-17) 0.00
Joey Receiver 7.00
Joey Receiver 7.00
DVR Service 15.00
HD Free For Life (reg $10) 0.00
$83.99
12/15/16 - 01/14/17 Add-Ons
Protection Plan 8.00
Showtime 6 Mo (50% Off) 7.50
$15.50
Taxes
12/01/16 Rental Tax 3.73
$3.73
Surcharges
12/01/16 FCC Regulatory Fee 0.03
$0.03
TV $103.25

You are paying $54.99 not the $44.99 you mentioned because you added two Packs. As for Autopay that discount is not usually automatic you have to call to get it and it should show up in your billing, not under programming. Check your actual bill either online or the paper bill to see if you are getting a $5 discount, if not contact DIRT or call to get it.
 
  • Like
Reactions: pattykay
dare2be

dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,663
7,530
FL
This is what my bill looks like with the AutoPay savings. It doesn't show up online in My Programming:

12/21/16 - 01/20/17 Monthly TV
Flex Pack 34.99
Heartland Pack 6.00
First Receiver (add'l $7-17) 0.00
DVR Service 7.00
HD Free For Life (reg $10) 0.00
eAutoPay 3 of 24 -5.00
$42.99
 
  • Like
Reactions: Tampa8
Z

zim2dive

Thread Starter
SatelliteGuys Pro
Mar 8, 2006
669
21
Cary, NC
As others have pointed out in the original Flex thread, the Flex approach isn't always less... would be nice if there was some increasing discount the more "packs" you buy... yes, I'll keep dreaming.
 
  • Like
Reactions: pattykay
bookworm370

bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
928
543
Columbus, Ohio
I've looked and can't find it on the Dish site. Does anyone know exactly what channels are in each of the packs? For the love of PIXL I may have to get 9 other channels I never watch.

When I called the rep at dish and asked what as in the flex pack, she turned it around and started to ask me what channels I watch. I told her if she wanted me to list out to her on the phone each of the 124 channels I watch regularly? She said, if I watched a channel then she could add the pack that it's in. If I knew that none of the other channels in the pack are for me, I'd consider forgoing adding that pack.

Also, I was told that my H3 does not need a card and that Flex packaging just needs to be activated on their side. But doing so would take me off my discount flat rate plan. I signon to DishNetwork.com and I see no options for Flex packages so I would be great if there was a reference as to what channels were in each pack. I know locals are a pack, basic is a pack but what channels are in basic?
Also are the movie channels in a pack or are the ala-carte as before with a total bundle discount.

If someone could point me to the breakdown I'd appreciate it.
 
pattykay

pattykay

formerly crodrules
Pub Member / Supporter
Jun 14, 2014
7,997
6,724
North Central Ohio
I've looked and can't find it on the Dish site. Does anyone know exactly what channels are in each of the packs? For the love of PIXL I may have to get 9 other channels I never watch.
PIXL is included in the base Flex Pack with no add-ons. PIXL is also currently in free preview.
 
bookworm370

bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
928
543
Columbus, Ohio
I looked twice, I can't find BBC America in any pack. Anyone know where it is?

Without Dr Who and all the Marathons it runs, the pack concept is a deal breaker for me.
 
n0qcu

n0qcu

Supporting Founder
Supporting Founder
Sep 7, 2003
4,930
1,518
Earth
BBC America is NOT available in the the Flex pack(s)
 
bookworm370

bookworm370

SatelliteGuys Pro
Pub Member / Supporter
Jul 11, 2009
928
543
Columbus, Ohio
BBC America is NOT available in the the Flex pack(s)
So it's not available even to buy separately? So if you go flex you lose BBCA. That's a stupid way to get people to move to flex. No thanks, I'll just stay on ATA250 thank you.
 
Troch77

Troch77

SatelliteGuys Pro
Apr 4, 2015
4,182
1,200
Southern PA
So it's not available even to buy separately? So if you go flex you lose BBCA. That's a stupid way to get people to move to flex. No thanks, I'll just stay on ATA250 thank you.
IMO the Top 120+ and Top 200 are more Flexible than the Flex pack.
 
Yragha

Yragha

SatelliteGuys Pro
Jan 24, 2006
594
144
I'm enjoying my $46 Flex pack bill.

BASE + NATIONAL + HEARTLAND
 
  • Like
Reactions: Tampa8

Similar threads

xccell
Replies
11
Views
2K
Purogamer
Purogamer
K
Replies
17
Views
3K
willy
W
pattykay
Replies
83
Views
9K
MitchDeerfield
M
9
Replies
25
Views
4K
pattykay
pattykay
Top