no password access for parental control menu

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barret

Thread Starter
SatelliteGuys Family
Jan 30, 2006
47
0
I am unable to access the parental control menu on my pansat 3500 sd. When I try to enter the menu, the password promt box does not come up, instead it jumps directly to the change PIN code screen. I can change the password and it will work on all of the other menus, as will the factory password, but the parental control menu will still not. I have tried switching receiver power off for 5 minutes and back on with no help. This is a new problem because I was able to enter parental control until last night. I have spoken with the guys at FTA Direct and to tech assistance at Pansat USA and they have not seen this problem. Can anyone help??

Thanks barret:confused:
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
48
Mankato, MN
did you downaload any new software into it?

Weird...when I go into dang near any menu on my Pansat, it asks for the password (0000)
 
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barret

Thread Starter
SatelliteGuys Family
Jan 30, 2006
47
0
no software. no codes. nothing. the only changes made were setting the clock, editting transponders, scanning and adding satellites.

barret
 
B

barret

Thread Starter
SatelliteGuys Family
Jan 30, 2006
47
0
Tron.
Saved channel list. Did factory reset. Rentered satellites. Downloaded saved channel list. Still no access to parental control menu. All other functions are working fine.
barret
 
R

rjc3895

Supporting Founder
Sep 28, 2004
390
0
Go into the main menu and select system information. Then post that information in this thread. That will tell us if you have the latest Pansat firmware.
 
B

barret

Thread Starter
SatelliteGuys Family
Jan 30, 2006
47
0
I am not sure that this is what you need. Pansat 3500s APIver:1.15N Bootver:7.0 Dec.06.2005 www.pansatusa.com. This came up under main menu.
Thanks barret
 
R

rjc3895

Supporting Founder
Sep 28, 2004
390
0
Have you downloaded the newest firmware from Pansat? Go to the Pansat website and download the newest firmware. Your bootver shows a Dec 6 date. There appears to be a newer version at the Pansat website.

Also, if the new software update doesn't do the trick, can you take a digital photo of the menu screens and post it here?
 
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