No refund, is this normal??

[CaseLogic]

So we moved from our apartment with Dish to a house that already has TWC, so we dropped dish for the time being (might go back to it at the end of this year).

We paid $103 at the beginning of August for July 28-August 27th. We shipped back the equipment on August 14th, and so I got a notice saying that we have $46 in credit now. But I talked to some lady yesterday, and she said they don't refund that money, but rather it just sits as a credit indefinitely.

Does that make any sense to anyone else? I paid $103, and I only got service for half of that, so why would I not get my money back?

 

[NotMe546]

So we moved from our apartment with Dish to a house that already has TWC, so we dropped dish for the time being (might go back to it at the end of this year).

We paid $103 at the beginning of August for July 28-August 27th. We shipped back the equipment on August 14th, and so I got a notice saying that we have $46 in credit now. But I talked to some lady yesterday, and she said they don't refund that money, but rather it just sits as a credit indefinitely.

Does that make any sense to anyone else? I paid $103, and I only got service for half of that, so why would I not get my money back?

Thats B.S., you need to talk to some else.

 

[springwoodslasher]

Someone else the other day was just saying Dish won't give money back only credits.

 

[mike123abc]

Someone else the other day was just saying Dish won't give money back only credits.

I have received money back from Dish in the past.

 

[rich88]

That sux.

Check your contract, though. Dish may have themselves covered in the fine print.

 

[Scott Greczkowski]

Call your credit card company.

Also try emailing ceo@dishnetwork.com

 

[Claude Greiner]

Programming is non-refundable, its in the fine print, yet I have seen people in the past receive a refund check in the mail or a credit back to their credit card. I would call them up and press the issue a little.

You can always go back to Dish and cancel cable