No sound from Joey

[Changelives]

Hi,

My Joey is run to my TV through my Denon receiver. I get no sound from the Joey. When I use my streaming Fire Stick, the sound works fine, so I know it isn’t the connection between the receiver and the TV. I tried unplugging and resetting the Joey, and checking the connection between the Joey and the receiver, but still no sound.
Any suggestions?
thanks

 

[Bobby]

In yourJoey setting Menu, under Audio Output do you have it set to Dolby Audio On?