I'm not going to go into a lot of detail other than to say last night I couldn't get my own RSN. On one of them it was showing the Panthers and the Pens and the alternate was FSU at Stetson basketball. The later was what I wanted to see. Just so everyone will know I checked with friends in the area, they could see the game.
I was told by one rep that it was because I didn't have a phone to the receiver. I got to customer retention and they stated that didn't have anything to do with and we were on the phone for over an hour trying to figure out why I couldn't see either. Well, they gave me a nice credit and sent me to geek level tech support. I was told that both were blocked out. As I said neither of them were as people five miles away watched them both.
Any ideas as to why neither of my receivers would get these channels? Sounds to me that D* had the zip codes in the system wrong but they sure aren't able to tell me....or won't. They are sending out a tech on Saturday.
I was told by one rep that it was because I didn't have a phone to the receiver. I got to customer retention and they stated that didn't have anything to do with and we were on the phone for over an hour trying to figure out why I couldn't see either. Well, they gave me a nice credit and sent me to geek level tech support. I was told that both were blocked out. As I said neither of them were as people five miles away watched them both.
Any ideas as to why neither of my receivers would get these channels? Sounds to me that D* had the zip codes in the system wrong but they sure aren't able to tell me....or won't. They are sending out a tech on Saturday.