Philips to repair 12,000 plasma TVs (1 Viewer)

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riffjim4069

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Apr 7, 2004
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Company says that some 42-inch and 50-inch models in the United States are liable to overheat, but they pose no risk of catching fire.

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Philips Electronics will make house calls to repair almost 12,000 flat-panel plasma TV sets in the United States because they are liable to overheating, the Dutch company said Friday.

Several incidents of overheating have been reported in the United States, but Philips said materials used in the television sets are all flame retardant and there is no risk that they would catch fire.

"As a precaution we'll go to the consumers and replace the component. There's no fire risk," a Philips spokesman said.

He declined to say how much the house calls would cost the company. Philips will approach consumers individually and has not issued a press release.

The problem occurs in 42-inch (106.7 cm) and 50-inch (127 cm) sets. It is restricted to the United States, because the faulty capacitors involved are used only in the assembly lines for the U.S. market.

Philips this week confirmed to Reuters that it can't meet demand for its flagship liquid crystal display (LCD) flat TV sets due to production problems involving high-quality display panels from key supplier LG Philips LCD. It said it expects supply will meet demand in April.

LCD and plasma are different technologies and are the two main flat display systems used in thin television sets. Philips is the world's biggest lighting manufacturer, a Top 3 hospital equipment maker, Europe's biggest consumer electronics producer and the region's No. 3 in semiconductors.
 
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shodobe

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Sep 8, 2003
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Are they going to repair as a precautionary fix or wait until you call them with a problem? I bought a 50" about a month ago and know it runs very warm and assummed this was a characteristic of plasmas. Is this like a re-call where you just call them and they will come out to fix? Thanks
 
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