Pictures of my EA Install (some things seem odd to me)
- Thread starter ohioankev
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Dude..I was already empathizing with you. Read the first lines of my post more carefully. I do understand what you go through. I am not going to post all the reasons why I can feel your pain (the jobs I have held, the people I have encountered, etc.). All I wanted to do was offer a caution to try and see things from someone else's point of view. However, from the tone of your posts, I suspect you are in your twenties or thirties, and those generations are sadly lacking the ability to feel for those less fortunate than themselves. I should not have bothered with my post, and I won't again. Instead I will say this...I too was raised and then trained by the military to do my best job every single time...not whine about why I cannot be a professional. My empathy for you has just ended.
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To be fair, Dvrexpander does have some good points and I can understand where he's probably coming from. I've never installed satellite systems, but I did do many service calls for TV's where the houses were disgustingly dirty, or things were going on where you just wanted to get out of the place as quick as you could, all sorts of strange stuff.
Anyone who hasn't done any type of in house service work probably wouldn't believe some of the things you might run into. I remember one service call where a guy and his wife answered the door butt naked and couldn't understand why I refused to enter their house until they put some clothes on. Because they were nudists, they thought this was okay and only agreed to put on clothes when I turned and began walking away from their house, even though it should of been obvious to them that I just about wanted to rip my eyes out as soon as they'd opened the door.
Another one, I was lying on the floor behind an big old projection television set working in it and felt something move up alongside my leg, it's a big huge python. Really!? That guy didn't understand my problem with that either, cause he always just let the snake wander around free inside his apartment and he wouldn't put it into it's cage until I told him flat out that I was leaving right then and there and not even putting his TV back together if he didn't. And there's much worse than that, some situations you actually are worried about your safety, never mind just being grossed out by the filth and wondering if you might get something from it or whatever.
I'm semi-retired now and you couldn't pay me enough to do service calls nowadays, it's probably worse now than it was back when I ran a full time business. Whenever someone's been out to my house doing anything I always give them a decent tip unless they do a real horrible job. At least I always had the option to refuse a job if I wanted to, I doubt installers for a big company can refuse many jobs, if any.
Anyone who hasn't done any type of in house service work probably wouldn't believe some of the things you might run into. I remember one service call where a guy and his wife answered the door butt naked and couldn't understand why I refused to enter their house until they put some clothes on. Because they were nudists, they thought this was okay and only agreed to put on clothes when I turned and began walking away from their house, even though it should of been obvious to them that I just about wanted to rip my eyes out as soon as they'd opened the door.
Another one, I was lying on the floor behind an big old projection television set working in it and felt something move up alongside my leg, it's a big huge python. Really!? That guy didn't understand my problem with that either, cause he always just let the snake wander around free inside his apartment and he wouldn't put it into it's cage until I told him flat out that I was leaving right then and there and not even putting his TV back together if he didn't. And there's much worse than that, some situations you actually are worried about your safety, never mind just being grossed out by the filth and wondering if you might get something from it or whatever.
I'm semi-retired now and you couldn't pay me enough to do service calls nowadays, it's probably worse now than it was back when I ran a full time business. Whenever someone's been out to my house doing anything I always give them a decent tip unless they do a real horrible job. At least I always had the option to refuse a job if I wanted to, I doubt installers for a big company can refuse many jobs, if any.
Can I share a story?
True hoarder's house, 7 chiuauas, and her lack of desire to clean up after.....
Like walking on a Tootsie roll highway!
True hoarder's house, 7 chiuauas, and her lack of desire to clean up after.....
Like walking on a Tootsie roll highway!
Its fine to be as you are, you serving in the military is irrelevant to the conversation as is my age. I'll end with this, I care enough to know that if you can't take care of the vital issues in your home or provide better for kids and pets but instead spend those funds on TV then you have priorities in the wrong place.
Again, I invite you to read thru threads of the installer zone here at Satguys and see how it really is at least from that which is posted or maybe even do a ride along with a installer in the area, I'm sure they won't mind if they are a fellow vet.
Breaking news, disgruntled Satellite installer is fired after Dish searches out and finds IP address of said installer due to his lack of customer understanding.
As a result, customer satisfication rises in said installers area.
As a result, customer satisfication rises in said installers area.
Oh just stop in the next time you're in the neighborhood.
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+1 I do the same with every installer, just like I do the same when maintenance is done on my car, It's not be suspicious or anything, but like you said I don't want shortcuts, I just want a professional clean install.
If lightining hits your house, the LAST thing I would worry about is how the satellite system is installed.
Overall, and in my opinion, this is a crap job.
I would have run my cabling under another course of siding parallel to the existing.
That 17 ga wire from the dish to the node is absolutely useless.
I don't see a proper ground for the new Dish install.
The cables should not be attached to the telco service line.
You make good points. If a job is at a ghetto house, they usually get ghetto work.
I never did sh!tty work on purpose but more in line with if I was concerned for my safety, I would get the job done and get the hell out.
I didn't care what it looked like. And quite frankly neither did the custy.
Look, I have always maintained that if one is poor, so be it. Just because one is poor that does not mean they have to be lazy. Lazy usually transfers to dirty.
To me, a cluttered home is a dirty home.
There is no reason to keep all that crap. That is in MY house. That's the way things are kept here. Everyone is different.
Now, if one does hoard or just cannot comprehend throwing useless things away, please remember this:..If you are expecting a service person to work in your home, clear away your personal items from the areas in which he will work.
As technicians, it is NOT our job to move your laundry, your kid's toys, your family heirlooms, the boxes of Christmas decorations, the discarded furniture or piles of whatever from the perimeter of your house, the stuff placed just around the pull down stairs to your attic, etc...
If a person does not care enough about their living quarters then what incentive would a service person have to think any different?
Now, all of the above conditions make it virtually impossible to perform the job properly. We cannot rout cables on the exterior of the home if there are overgrown shrubs, various and sundry clutter which must be worked around. If there are piles of laundry, toys or other personal items around the tv's, same thing.
In other words, it's a two way street.
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Depends on what your perception of 'short cut'...
Each of us uses different methods to get to an end result. As long as the job meets specs and is neat, there is no reason for customers to interfere or "hover"..
In 12 years there were instances where I had customers who I knew were less than trusting. They attempted to hover over me while i worked. In each instance, I asked them how much they would like it of their boss spent 3 hours watching every move they made including following them to the bathroom...They got the idea and left me alone.
I actually walked off a couple jobs because the homeowner insisted on bothering me.
Now, if a customer is curious about how things worked, about the use of the equipment/remotes, how the wiring was routed, wanted answers to general questions about do it yourself projects related to running communications cables, audio stuff, wanted to hand me tools, or just chat and make the job go easier, that was fine. That kind of curiosity was useful because most times an interested customer is an educated customer. An educated customer is least likely to call Dish because they put the tv on the incorrect input and could not figure out how to fix that.
Point valid. However, the adage, 'walk a mile in the shoes of the other guy' cuts both ways.
Few of us every purposefully does a poor job. Or ever left their home in the morning with the intent of doing so.
Now, I never had a bad attitude about compensation for the job for it was the business I had chosen.
My approach is based on logistics. The conditions I mentioned in the previous post relate to that issue alone.
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Roaches crawling over every visible surface in the living room. Yep..True story.
I feel like when an installer is in my home I have the right to "hover" I don't most of the time but will if I see fit. It's my home and I have every right too. If you want to walk off a job because I want to "hover" then that's you. You must be up to something.
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