Pixelation ch 642

[dtv757]

Anyone else notice extreme Pixelation on Monumental ch 642 ?

Have noticed it for a few days now . Trying to watch the mystics games .
its like every few minutes the picture will break up. this is the only channel having this issue that I have noticed.
I also notice it on the APP (via Firestick)

I did call and the agent said he noticed it too ... and escalated the issue.

Just wanted to post since we have some insiders here.

Thanks for any feedback

 

[Jimbo]

Anyone else notice extreme Pixelation on Monumental ch 642 ?

Have noticed it for a few days now . Trying to watch the mystics games .
its like every few minutes the picture will break up. this is the only channel having this issue that I have noticed.
I also notice it on the APP (via Firestick)

I did call and the agent said he noticed it too ... and escalated the issue.

Just wanted to post since we have some insiders here.

Thanks for any feedback

I don't get that channel, so I can't help on my end.
If it's on the App and the TV, it sounds like it would be a feed issue from whoever is broadcasting it.

 

[dtv757]

That's what I was thinking too !

 

["MysteryMan"]

I just checked and am experiencing periodic pixelation across the center of the TV screen.

 

[dtv757]

I tried to email Monumental about it

 

[dtv757]

seams like the app cleared up but still lots of pixilation on the SAT feed

 

[dtv757]

i checked the transponder map and i get 96 sat signal on 99CA- 10 :

MNMTHD

642

10

D14 @99CA

99CA

009

 

[dtv757]

i also checked other networks on the same transponder .. Altitude ch has no issues

 

[dtv757]

I just called DirecTv and the agent said No one else has reported the issue.

I also emailed Monumental 2 videos of the issue.

Hopefully this gets fixed

Thanks everyone

 

[Scott Greczkowski]

I have access to DIRECTV CADIE where all the channel problem reports are posted and I have not seen this one come up.

 

[dtv757]

i called 800 531 5000 and said "tech support" is there a better number for Tier 2 or something ?
i have called D* twice

 

[Tom Speer]

That's not a channel I watch, but I do have Sports Pack, so I can receive it. I see the "pixelation", or whatever the problem is. I could not correlate it to sudden changes in the scene or a lot of motion every time. That would be a symptom of inadequate bandwidth. It seems more intermittent. But it does occur often.

 

[dtv757]

Yea very random .

Thanks again for feedback

 

[dtv757]

Issue appears to be fixed now ...

Thanks everyone for all your support and feedback