I never had a problem before but now, and ONLY in the evening, thee is continual breaking up of the picture and sound on all the HD channels.
During the day, things are pefect.
My house is on a hilltop with no trees or anything else near the dish. It is aimed at 61.5, through some hills a mile or two away.
When a channel starts to break up, I have gone to the Aim Dish screen and have seen a constant signal stregth of, usually, 85-88 for up to 10 minutes. Of course, the hannel is blacked out when Iam in that screen. I would have expeted severe dips.
Occasionally I get a Searching for satellite screen, and then the channel returns.
And there are some nights, not many, that there is perfect reception. This is usually after 9:30-10 pm.
How do I even try to get Dish tchnical support to find my problem?
any help or suggestions are welcomed.
Shelly
During the day, things are pefect.
My house is on a hilltop with no trees or anything else near the dish. It is aimed at 61.5, through some hills a mile or two away.
When a channel starts to break up, I have gone to the Aim Dish screen and have seen a constant signal stregth of, usually, 85-88 for up to 10 minutes. Of course, the hannel is blacked out when Iam in that screen. I would have expeted severe dips.
Occasionally I get a Searching for satellite screen, and then the channel returns.
And there are some nights, not many, that there is perfect reception. This is usually after 9:30-10 pm.
How do I even try to get Dish tchnical support to find my problem?
any help or suggestions are welcomed.
Shelly