Placed my order

[LI-SVT]

I placed my order to return to DirecTv. They are sending me two cards for my two owned HR21s and on the 13th will bring and install a Genie for my main TV. They wanted to come out today but I wanted to make sure my two owned receivers are up and running when the tech arrives. Plus the weather is no good today for peaking a dish.

 

[Satftafan]

Do you have a swim 16 already installed?

 

[LI-SVT]

No, my last level of service was two HDDVRs connected to a WB68. The order DirecTv e-mailed me shows:

Install 1 Genie and re-install 2 HDDVRs.

So I am hoping this will trigger the correct equipment on the techs work order.

Or am I in trouble?

 

[Hutch1814]

No, my last level of service was two HDDVRs connected to a WB68. The order DirecTv e-mailed me shows: Install 1 Genie and re-install 2 HDDVRs. So I am hoping this will trigger the correct equipment on the techs work order. Or am I in trouble?

You're fine, it'll trigger the SWM16 because of the genie being on the work order

 

[LI-SVT]

Great, thanks for confirming.

 

[Satftafan]

Don't worry the tech should have a Swm 16 on his truck.