Hello: I usually post on here looking for technical help not this time. this time it's a huge price hike. I have a system with 4 DRV receivers and one slave. I have 1 gene, 1 slave and 3 Hr24's of different hard drive sizes. my last discount ran out this month and my bill went though the roof up $56.00 I have the Ultimate programming package and a regional sports package. that's it no premium stations. I called to ask for another discount even to extend it out for 2 years. this last discount was for just 12 months. prior to that one I locked in for 2 year discount. No real help ay all I called and talked to "BILL" in India got no where and he sent me to okbar or who ever and they would only offer me a $5.00 a month discount. Really? I have been with them for almost 10 years and you offer me a $5.00 discount? you offer new customers a low introductory rate free premium channels and NFL package and someone who has been paying you for years gets a slap in the face. Any luck with cancelling it all together and can you open up another account at the same address say under you spouse's name though maybe a Mom and Pop local dealer and get a better deal? If so there is something really wrong with their marketing department. I love the programming and the system I have right no I never have a conflict with recordings etc. I have 2 kids and they use to fight all the time of stuff on the same receiver when I got the genie that solved my issue there. "BILL" told me I can lower my bill by getting a lesser programming package? Really that's how you save me some $ by telling me to lower the programming down a notch! Looking for some input and thank you. on top of that they call me every few month's wanting to offer me up a free trial for HBO and showtime.... Umm No how about you lower my bill the cost of that programming ??