Okay, I'm an installer and have a unique situation/problem.
I upgraded a system yesterday: installed a new VIP622 and a dish 1000.
The customer had a 510 and a legacy 3800. I replaced the 510 with a new 622.
When I first arrived I questioned the customer "who put this post here, that tree may be a slight problem". I find out the 500 dish has been there 6 yrs and the tree was planted a few years back. Anyway, I did not check his 510 signal strength prior to the 622 install.
I peak/meter the new dish 1000 on 119 tr 11, as usual, and ck the scale on the 622. I've got 106 signal on 119 and 82 on 129. WTH, no signal on 110!!!
I have double checked and tweeked dish several times, with no improvement.
To make a long story shorter. We installed a new post (PLUMB) out further in yard, since tree is or would soon be a problem. I powered off 3800 to accept a s/w download. It (screen) now says it is a 3900 upgraded. I replaced all cable ends and both diplexers and still no 110 signal. I have never had a 110 problem like this. I am taking store 311 receiver over there this afternoon. And I may bring 622 back to store to check it on our dish 1000. The only thing I haven't swapped out is the seperator and the 622.
Any other installers and/or knowledgeable people have any further suggestion????
fred
I upgraded a system yesterday: installed a new VIP622 and a dish 1000.
The customer had a 510 and a legacy 3800. I replaced the 510 with a new 622.
When I first arrived I questioned the customer "who put this post here, that tree may be a slight problem". I find out the 500 dish has been there 6 yrs and the tree was planted a few years back. Anyway, I did not check his 510 signal strength prior to the 622 install.
I peak/meter the new dish 1000 on 119 tr 11, as usual, and ck the scale on the 622. I've got 106 signal on 119 and 82 on 129. WTH, no signal on 110!!!
I have double checked and tweeked dish several times, with no improvement.
To make a long story shorter. We installed a new post (PLUMB) out further in yard, since tree is or would soon be a problem. I powered off 3800 to accept a s/w download. It (screen) now says it is a 3900 upgraded. I replaced all cable ends and both diplexers and still no 110 signal. I have never had a 110 problem like this. I am taking store 311 receiver over there this afternoon. And I may bring 622 back to store to check it on our dish 1000. The only thing I haven't swapped out is the seperator and the 622.
Any other installers and/or knowledgeable people have any further suggestion????
fred
