Remote Access

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wayne231

SatelliteGuys Pro

Original poster

Feb 9, 2006

215

0

Memphis, TN

• Sep 14, 2010

• #1

Is anyone here aware from dish advertising that a VIP922 is required for remote access to work? (according to CS)

 

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lsilvest

SatelliteGuys Pro

May 11, 2010

641

0

Pueblo West, CO

• Sep 14, 2010

• #2

It's actually been working fine the last week - used it 3 times and for the first time in history it connected right away each time. I have a 722.

 

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wayne231

SatelliteGuys Pro

Original poster

Feb 9, 2006

215

0

Memphis, TN

• Sep 14, 2010

• #3

remote exactly, CS was very arrogant about it.

 

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lsilvest

SatelliteGuys Pro

May 11, 2010

641

0

Pueblo West, CO

• Sep 14, 2010

• #4

He probably was confusing the sling for the 922 with remote access from your account on the web. You have to be very clear with the 1st tier CSRs and even then you're lucky to get a competent answer.