remotes issues with ViP722 dvr (1 Viewer)

helpdesk55

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Aug 2, 2011
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Rushville
res is having issues with remotes with ViP 722 DVR. The remote and dvr will sync when programming but when box and remote are delivered to residents apartment it will not work with residents magnavox tv which is brand new. We have tried a whole new receiver and remote and still have same outcome, tried a uhf remote and changed remote address. remote is a 5,4 ir. Please give feedback.
 

ZachS@DISH

SatelliteGuys Pro
Jun 14, 2011
1,726
171
Denver, Colorado
res is having issues with remotes with ViP 722 DVR. The remote and dvr will sync when programming but when box and remote are delivered to residents apartment it will not work with residents magnavox tv which is brand new. We have tried a whole new receiver and remote and still have same outcome, tried a uhf remote and changed remote address. remote is a 5,4 ir. Please give feedback.
Sounds to me like you are getting IR interference. What about trying a 6.0, 6.4, or 21.0 remote?
 

KAB

SatelliteGuys Master
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Sep 20, 2005
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Turn off all auto backlighting/room brightness, etc. settings on the TV
 

Jimmerinwi

SatelliteGuys Pro
Nov 29, 2008
795
1
Midwest
Turn off the tv, hit the menu button on Dish remote, turn tv back on and see if the Dish menu is displayed. If it is..... It's IR interference.

Sent from my iPhone using SatelliteGuys
 

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