Resetting a locked H20 (1 Viewer)

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kdarcangelis870

SatelliteGuys Pro
Aug 5, 2005
173
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One of my kids was messing around with one of my H20's today and somehow managed to block every single channel. I have tried many passcodes to no avail, even simple ones like 0000, and 1111. I tried to factory reset the receiver and it said I needed a passcode to do this. Does anyone know the buttons you have to press on the front of the receiver to reset to factory defaults?
 
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jdspencer

SatelliteGuys Pro
Oct 22, 2004
4,087
18
Binghamton, NY
I think you need to call DirecTV. After successfully identifying yourself, they can send a signal to remove the parental lock.
 

Jimbo

SatelliteGuys Master
Lifetime Supporter
Jul 14, 2005
64,267
4,441
NW Ohio - Buckeye Country
I think you need to call DirecTV. After successfully identifying yourself, they can send a signal to remove the parental lock.

You can HOPE that they can, I have seen timesa where they specifically tell you to remember your passcode, as they cannot release it because it's your.

Let us know what you find out, this was quite awhile back that I was told this, it would be good to know how they handle this.

Is there any possibility that a rehit would do it or anything that they could do from the website ?

Jimbo
 

goaliebob99

SatelliteGuys Master
Supporting Founder
Aug 5, 2004
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You can HOPE that they can, I have seen timesa where they specifically tell you to remember your passcode, as they cannot release it because it's your.

Let us know what you find out, this was quite awhile back that I was told this, it would be good to know how they handle this.

Is there any possibility that a rehit would do it or anything that they could do from the website ?

Jimbo

I dont see why they wouldnt be able to release the passcode.
 
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kdarcangelis870

SatelliteGuys Pro
Aug 5, 2005
173
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Sorry for taking so long to reply. I just called them and they reset it in like 5 seconds. I try to avoid calling them whenever possible, but sometimes you have to. They should have a tool in the account manager that could do this.
 

jtn

SatelliteGuys Pro
Nov 12, 2007
356
0
Springfield, MA
I don't use passwords but I can say on older receivers DirecTV can in fact erase the password block via satellite.
 
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