Rewind/fast forward

[blatimer1983]

I noticed Rewind and Fast Forward are no longer available on music channels. Did Dish intend to make it this way or is it just a software glitch?


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[sktrus]

This is irrelevant. But, I am curious. Since you can not control what is being played what is the purpose of rewinding or fast forwarding a song? If my memory is correct you couldn't ff a track since it was live tv. I believe you could rewind a bit to rehear the song you liked.
I think Hopper3 temporarily records (up to 60 minutes?) when you keep the channel on.
Hopefully, Hipkat or Boston will add their opinions on this soon.

 

[tjboston5676]

This is irrelevant. But, I am curious. Since you can not control what is being played what is the purpose of rewinding or fast forwarding a song? If my memory is correct you couldn't ff a track since it was live tv. I believe you could rewind a bit to rehear the song you liked.
I think Hopper3 temporarily records (up to 60 minutes?) when you keep the channel on.
Hopefully, Hipkat or Boston will add their opinions on this soon.

I dont use the music channels enough to tell you. But I did have a customer a few days ago complaining because he said he used to be able to record music channels and no longer can, same as op.

 

[dishrich]

I actually use trick play all the time on both SXM & the other music channels; just did it today & it still worked fine on my HWS.

what is the purpose of rewinding or fast forwarding a song?

This is how I use it...I do most of my listening when I send it out to my backyard/pool area. Before I get ready to go outside, I put on one of the music channels & put it on pause mode, so it can buffer up to an hour. When I get outside I take it off pause & play as usual. If the station plays a song that just really annoys me, I can simply hit skip forward a few times & go right to the next song; with up to an hour of buffer, I can usually avoid having to listen to those annoying songs for most, if not all the of time I'm outside & still have plenty of time left on the buffer when I come in.

 

[sktrus]

Thank you. Makes sense.

 

[Josh.M]

I noticed Rewind and Fast Forward are no longer available on music channels. Did Dish intend to make it this way or is it just a software glitch?


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When did this start?

And what software is your receiver on?

 

[blatimer1983]

When did this start?

And what software is your receiver on?

H360 and it just started and it said rewind/fast forward unavailable for this program on music channels.


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[Josh.M]

H360 and it just started and it said rewind/fast forward unavailable for this program on music channels.


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Okay we're doing some testing around this...seems like we have been able to reproduce it so we'll open a defect and get to work on it. Thanks!

 

[Bobby]

A big shout out to Josh.M for being here and paying attention to the issues as perceived by us. The above is an excellent example of a true issue and his working to get a resolution.

 

[Bruce]

Can someone fix the title, triggeting my mild OCD.

 

[tjboston5676]

A big shout out to Josh.M for being here and paying attention to the issues as perceived by us. The above is an excellent example of a true issue and his working to get a resolution.

It's crazy that someone is more helpful in a public forum than our own private dish forums lol.

 

[Josh.M]

It's crazy that someone is more helpful in a public forum than our own private dish forums lol.

I read those too, I just don't post there because its not really my realm...but I do work with the team that posts there and we do talk about issues you guys post.

 

[Jim5506]

Josh.
Why did Dish do away with the 4X fast forward and use a 15X instead?

From my perspective the 15X is too fast to accurately see where you are in a recording and too slow to FFW to an estimated spot in a recording, use 300X for that.

 

[Josh.M]

Josh.
Why did Dish do away with the 4X fast forward and use a 15X instead?

From my perspective the 15X is too fast to accurately see where you are in a recording and too slow to FFW to an estimated spot in a recording, use 300X for that.

There are ongoing discussions around this - I can't really provide any relevant details unfortunately.

 

[Scott Greczkowski]

There are ongoing discussions around this - I can't really provide any relevant details unfortunately.

The answer I remember was because Vivek wanted it that way. Lol.

I miss him. He was great to work with.

 

[Bobby]

The answer I remember was because Vivek wanted it that way. Lol.

I miss him. He was great to work with.

That is the way I remember it as well. I liked the things that Vivek brought to the table, except removing the 4x...

 

[Josh.M]

Okay we're doing some testing around this...seems like we have been able to reproduce it so we'll open a defect and get to work on it. Thanks!

Turns out this was an intentional change - I believe skip back/forward still work just not fast forward/rewind.

 

[dare2be]

Turns out this was an intentional change - I believe skip back/forward still work just not fast forward/rewind.

 

[dishrich]

Turns out this was an intentional change - I believe skip back/forward still work just not fast forward/rewind.

K, well this stupid change got rolled down to the HWS's couple days ago...
But I CAN still pause (buffer) it for a hour, then still skip over undesired songs via skip buttons.

So Josh...what WAS the point of doing this? Did this (most likely) come from a request by SXM?

 

[zippyfrog]

K, well this stupid change got rolled down to the HWS's couple days ago...
But I CAN still pause (buffer) it for a hour, then still skip over undesired songs via skip buttons.

So Josh...what WAS the point of doing this? Did this (most likely) come from a request by SXM?

Was this change only on the Hoppers? For the VIP211k, I can go forward and backward, fast forward and rewind.