Search feature (1 Viewer)

ashecnc

Thread Starter
SatelliteGuys Family
Jun 2, 2010
56
5
Asheville, NC
I have just recently noticed, maybe after the new update, that when I use the search on my Hopper 3, it will not bring up the show. But If I scroll in the menu and try to find it, its there, the search will not bring it up anymore...
 

avion

SatelliteGuys Guru
Pub Member / Supporter
Jun 13, 2007
124
25
Chicagoland
No one at Dish cares about proper and efficient UI design. I liked that in the olden days pressing the search button brought up by default the current program. No more.
I liked that in the older days pressing DVR button multiple times would move between recorded programs, timers, and schedule. Now with the fancy shmancy tabbed UI everything takes so many more steps to achieve. Is this progress?
 

lgb0250

SatelliteGuys Pro
Oct 15, 2006
258
131
We've had plenty of glitches over the years. All the other providers also have! My real concern with DISH is that I have never seen one like this go on for so long! Usually in a couple of weeks they push an update that fixes it (but usually creates another one of another nature). This time I just don't see DISH taking any action. Just the repetitive comment "it's a known issue and being worked on".
 
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hey

SatelliteGuys Family
Aug 24, 2016
79
18
TX
No one at Dish cares about proper and efficient UI design. I liked that in the olden days pressing the search button brought up by default the current program. No more.
I liked that in the older days pressing DVR button multiple times would move between recorded programs, timers, and schedule. Now with the fancy shmancy tabbed UI everything takes so many more steps to achieve. Is this progress?
press search, then 0, not that bad
press dvr, then skip forward, not that bad
it is different and takes some getting used to, but I think it is progress actually
 

avion

SatelliteGuys Guru
Pub Member / Supporter
Jun 13, 2007
124
25
Chicagoland
press search, then 0, not that bad
press dvr, then skip forward, not that bad
it is different and takes some getting used to, but I think it is progress actually

This is what I tried earlier today:

Went to the list of scheduled recordings and positioned the cursor on "The Expanse".
Pressed the search button.
Nothing in the results is "The Expanse"
I needed to start typing T-H-E E-X-P and only then The Expanse showed up as one of the results. That's bad.
 

hey

SatelliteGuys Family
Aug 24, 2016
79
18
TX
that sounds like the guide-related issues to me...
imo, nothing wrong with the UI and other stuff you mentioned
 

Tony S

SatelliteGuys Pro
Lifetime Supporter
Sep 7, 2003
1,483
894
Hills of Eastern CT
I agree, the search function is virtually useless now. Last night when I was checking my 100+ timers, I tried to use search to find the shows that were not recording. I wasted a lot of time trying to get my timers to work right.

Dish, this is totally unacceptable! Your software is without question the worst of any device that I have ever owned. I was a senior programmer/software engineer for over 30 years; if my group ever released software with the number of problems that yours has, I would have been fired a long time ago!!!
 
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smokey982

SatelliteGuys Pro
Sep 7, 2005
1,978
88
Cleveland, TN (Chattanooga Market)
I have an external hard drive with a large number of movies I've recorded over the years. So large that I sometimes forget if certain movies have already been recorded or not. On my old HWS, I could do a search on a movie from the guide. And if I already had it recorded on my DVR or EHD it would show that. But my H3 does not show if it's already been recorded or not. That's a handy feature for me that needs to be brought back.
 
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odbrv

SatelliteGuys Pro
Pub Member / Supporter
Nov 21, 2004
1,005
281
Lubbock, Tx
Prior to the Hopper we had a search function that you could select genre and many more option and get results that could be sorted by time or alphabetically. The new search feature is terrible compared to what we had. Where is that code and why cannot it replace the new one.
 
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dare2be

SatelliteGuys God
Lifetime Supporter
Jul 15, 2011
12,661
7,520
FL
Prior to the Hopper we had a search function that you could select genre and many more option and get results that could be sorted by time or alphabetically. The new search feature is terrible compared to what we had. Where is that code and why cannot it replace the new one.
I'm hoarding that code on my 722. :D
 

DishSubLA

SatelliteGuys Master
Apr 9, 2006
5,217
1,079
If you are trying to access VOD content (like TV shows), then during this messed-up phase, we need to go via the VOD option in the menu and then hunt down the show (or movie) from there. The only way I can get my Star Wars Rebels in HD now is to go through the SLOW VOD menu and scrool SLOWLY to the XD service, and then scrool SLOWLY to SWR. Before I used to be able to just use SEARCH. Not anymore, for now, at least.
 

hey

SatelliteGuys Family
Aug 24, 2016
79
18
TX
I have an external hard drive with a large number of movies I've recorded over the years. So large that I sometimes forget if certain movies have already been recorded or not. On my old HWS, I could do a search on a movie from the guide. And if I already had it recorded on my DVR or EHD it would show that. But my H3 does not show if it's already been recorded or not. That's a handy feature for me that needs to be brought back.
I do similar, on my H3, in the guide, I press info, then select showtimes if that option is available, if not, I press search, 0.
most of the time it will find it if I have already recorded it - the ones it doesn't find that I have recorded are due to the guide info changing...
 

xfoneguy

SatelliteGuys Pro
Sep 25, 2008
1,293
362
Duvall, WA
something I find strange is that often, I will do a search on a program or movie that I see in the guide (I'm wondering if there are any other broadcasts of it coming up) and the search shows only one upcoming airing, either on a premium channel or maybe "on demand". The airing I'm looking at in the guide is not shown. Is that how it's supposed to work? Some programs have added a box for "showtimes" in the "Summary" tab. But it seems to be kind of "hit-and-miss".

Another thing I don't understand is that when searching for a movie, I often get a window showing "free" and "available on demand" with a "subscribe now" button. But - "subscribe" to WHAT?? I've tried following this button a few steps in, but it tells me absolutely nothing about what it is that I might be "subscribing" to. The original search info gives no hint as to what channel this might even be on??
 
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