Since upgrade 622 screen will go blank but with sound

johnch

johnch

Thread Starter
SatelliteGuys Guru
Since 612 update I sometimes get a blank screen with sound. Sometimes if I wait long enough it will recover but it may take 10-15 minutes. The only solution is to do a hard reboot.

I have run a check switch and also have no errors on info screen. I was told by tech support that because I had a drifting lnb on 61.5 this would cause the problem. Well yesterday they replaced the lnb which fixed the drift but I still have this problem.

Any suggestions before I call Tech back?

JC
 
rglore

rglore

Pub Member / Supporter
Pub Member / Supporter
Mar 12, 2006
1,653
94
Louisville
Try just turning the receiver off and then back on, works on mine.
 
Dirtydan

Dirtydan

SatelliteGuys Pro
Pub Member / Supporter
Dec 5, 2004
1,735
123
Susanville,Ca.
I had the same problem, called E* 3 times, no help, next time I called I told them that the HDMI output stopped working, they sent me another box, problem solved.
 

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