If anyone can provide any help with either of these issues, I would greatly appreciate it.
I just purchased a DSR505 and it is not receiving any programming except for the PPV preview channels. When I hooked it up, I am pretty sure that my broker had Starchoice send the hit before it had downloaded any updated software. I am also receiving guide data. I am thinking that it just needs to be hit again, but when I had my broker hit the dish a second time, the trip count jumped 1, but nothing changed. Should I try for another hit? Should the trip count change more than 1?
My second question has to do with my current programming. When I called my broker to have him add the DSR505 to my account (I already have a DSR317), I requested a programming change. When the programming change supposedly took place, the DSR317 was not hooked up, and the programming changes are not showing up with the DSR317. Does a receiver need to be on in order to receive a programming change, or will it simply update itself eventually? I just hooked up the DSR317 last night, and I am still receiving my old programming package.
Any help on either issue would be greatly appreciated.
I just purchased a DSR505 and it is not receiving any programming except for the PPV preview channels. When I hooked it up, I am pretty sure that my broker had Starchoice send the hit before it had downloaded any updated software. I am also receiving guide data. I am thinking that it just needs to be hit again, but when I had my broker hit the dish a second time, the trip count jumped 1, but nothing changed. Should I try for another hit? Should the trip count change more than 1?
My second question has to do with my current programming. When I called my broker to have him add the DSR505 to my account (I already have a DSR317), I requested a programming change. When the programming change supposedly took place, the DSR317 was not hooked up, and the programming changes are not showing up with the DSR317. Does a receiver need to be on in order to receive a programming change, or will it simply update itself eventually? I just hooked up the DSR317 last night, and I am still receiving my old programming package.
Any help on either issue would be greatly appreciated.