strange call from india (1 Viewer)

pepper rex

Thread Starter
SatelliteGuys Family
Apr 16, 2005
36
0
I recently received a call from somebody who identified himself as a dish csr calling from india. I was offered a discount on an hd package but was told I had to give my credit card information to proceed with this.I declined the offer and have 2 questions
1-is dish now outsourcing csr calls to India
1= is it usual practice to ask for credit card number before processing an upgrade
 

whatchel1

SatelliteGuys Master
Sep 30, 2006
9,099
48
Great High Plains
Yes & No

I recently received a call from somebody who identified himself as a dish csr calling from india. I was offered a discount on an hd package but was told I had to give my credit card information to proceed with this.I declined the offer and have 2 questions
1-is dish now outsourcing csr calls to India
1= is it usual practice to ask for credit card number before processing an upgrade

1 csr's in India = Yes
2 No don't do it. There's another thread about this but not sure where. It's a company that is stealing E* and moving them over to D*. Just like what you said.
 

Slamminc11

Pub Member / Supporter
Jan 28, 2005
4,174
236
While Dish does have call centers overseas, they also have at least 10 call centers here in the US.
Those CSR's (either state side or other) wouldn't be calling you to upgrade.

You were called by some P.O.S. retailer using a process center to drum up business, don't give them you business, unless you give them THE business...
 

peano

SatelliteGuys Pro
Aug 6, 2004
849
0
And it has nothing to do with satellite or retailers. It is just a pretense to get your credit card number.

No legitimate business would ever call a customer and ask for a CC number.
 

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