Strange Hopper behaviour

ERSanders

SatelliteGuys Pro
Original poster
Mar 3, 2004
436
90
Fairport, NY
Our Hopper system with two Joeys had been freezing (in live mode and repeated in recorded mode) both audio and video for one to three seconds, buffering the lost signal so it later plays in "catch up" mode. Both the hopper and LNB have been replaced. The trees nearby have been trimmed using the Signal Finder app to visualize that the line-of -sight is clear. Any ideas, Dish coming back Saturday to investigate again?
 
Our Hopper system with two Joeys had been freezing (in live mode and repeated in recorded mode) both audio and video for one to three seconds, buffering the lost signal so it later plays in "catch up" mode. Both the hopper and LNB have been replaced. The trees nearby have been trimmed using the Signal Finder app to visualize that the line-of -sight is clear. Any ideas, Dish coming back Saturday to investigate again?
Those apps aren't exact, is there any chance that any trees are closer to the LOS than you might think?
 
  • Like
Reactions: charlesrshell
HK, does not appear so. Also the tech was here and after I mentioned the possibility of tree issues, he did not react nor suggest anything regarding them.
 
  • Like
Reactions: HipKat
***

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

Who Read This Thread (Total Members: 1)