Strange problems with G16@99W C-Band on MicroHD

[TRG]

Got my two MicroHD receivers yesterday afternoon. I have a fixed dish on 125W for the PBS programming so I decided to set up on that bird first.

Here are the steps I took.
Upgrade via USB HDVS54012-1108249A0 2012-7-6
Factory reset.
Verify that the update took by looking at "information" display. OK
Selected 125w K AMC21 from the Satellite List. A little blue heart confirms selection
Went to Antenna Setup/ Motor/Switch Setting. Verified LNB LO (10750) and selected DiSEqC 1.0 Port 2. Left all the other defaults.
Went to Single Satellite Search / Scan type FTA Only. Blind scan normal. Left all the other defaults.
Was rewarded with a nice channel list of all the PBS that I was receiving on my former receiver, an Openbox S9.
Watched an hours worth of "Last of the Summer Wine" on OETA. My wife wanted to watch one of those antiques shows. I went to bed.

So far so good.

Today I wanted to add another fixed dish to the receiver. This one is C-Band aimed at 99W.
Selected 99w C G16 from the Satellite List. A little blue heart confirms selection
Went to Antenna Setup/ Motor/Switch Setting. Verified LNB LO (5150) and selected DiSEqC 1.0 Port 3. Left all the other defaults.
Went to Single Satellite Search / Scan type FTA Only. Blind scan normal. Left all the other defaults.

Standard Scan
3900 28001 H Pentagon
3900 28001 V Pentagon
3820 26000 H GDMX
3820 26000 V GDMX

Detailed Scan + Scan all (Not just FTA channels)
All of the above plus
4060 27780 H FOX Feeds
4060 27780 V FOX Feeds
3925 3679 V $

Notice there are a lot of transponders missing. Most important to me are 3845 15030 H PR Networks and 4000 26400 H LESEA. Also notice the duplicate transponders, one H and one V.

Then I went to the TP list and manually added.
3845 15030 H
4000 26400 H

No Quality registering on the meter.

Tried the whole routine listed above on my second MicroHD with the old firmware. Same thing.

Hooked my Openbox S9 back up and the PR MUX and LESEA are blasting in strong at 85+ Q.

Back to the MicroHD, nothing on those two transponders. Tried making slight adjustments up and down on the freq and SR. Still nothing.

Went out to the dish and checked all my connections. No issues.

Checked dish alignment. No issues.

Removed switch and wired directly into the LNBF. Disabled switch in setup. Same problem.

At this point I don’t know what else to do. I've never seen anything like this before.

 

[Corrado]

I have a fixed 6' dish on 99W and my micro had no problem finding them. The fact the other STB receives them should prove out the dish alignment, etc. Does the meter display any shaded gray instead of the blue and green or nothing on those TPs?

Could the LNBF skew be off? Just thinking about the duplicated TPs.

 

[TRG]

I have a fixed 6' dish on 99W and my micro had no problem finding them. The fact the other STB receives them should prove out the dish alignment, etc. Does the meter display any shaded gray instead of the blue and green or nothing on those TPs?

Could the LNBF skew be off? Just thinking about the duplicated TPs.

The Signal meter displays a some shaded gray and the Quality meter displays nothing.

The skew for my area (87109) is -10.3. I rough adjust this by eye and then use a meter to fine tune. I suppose anything is possible but I doubt that the skew is off.

In addition to the Openbox S9 I connected a Coolsat 5K and I get about 20 hot transponders and the channels in question. The polarities are correct on both the S9 and the CS, with no duplicates.

 

[Mr Tony]

Try a factory reset and try again. Just tried the 99W on my MicroHD and got pretty much everything I should
Here is a pic from the editor of what I got yesterday.....I had some bleedover from 97W so those channels were removed

 

[sergei]

I just received my two units today and hooked the first one on 99w and like Iceberg got everything with no problems.

 

[TRG]

Try a factory reset and try again. Just tried the 99W on my MicroHD and got pretty much everything I should
Here is a pic from the editor of what I got yesterday.....I had some bleedover from 97W so those channels were removed

Thanks, I just did another factory reset and tried again. I still have the same problem. This is one of the most frustrating FTA experiences I've ever had. It doesn't make any sense at all. How can two other receivers have a rock solid signal when the MicroHD is stone cold deaf! Well I just wasted the better part of a day trying to make this thing work. I think I'll let it rest for a while. If I cant get these receivers to work I'll have to put the S9 back in service and send these back for a refund. This should have been a "plug and play" experience more or less. Arrrrggggghhhhh!!!!

 

[turbosat]

Here's a verse of the old song, try another port on the switch!
Tried that already? Ok, try All of them! Different switch if that strikes out. Has to be something simple.
Good luck Wednesday with the mystery.

 

[Mr Tony]

turbo he does mention that he removed the switch

Removed switch and wired directly into the LNBF. Disabled switch in setup. Same problem.

 

[Mr Tony]

I'm stumped on this one honestly

Maybe if he posted pics of the setup screen but it sounds like he did everything right

 

[gabshere]

i don't have my microHD yes so i can't tell will it allow you to select a different LO for that satellite setting and scan in ?

also what lnbf is it ?

 

[stargaze]

I know this wont help the op but for what it is worth.
Both,
3845 15030 H PR Networks and 4000 26400 H LESEA channels
came in on the blind scan here.
The PR mux comes up as no name on the channel list
Lesea channels came up as Lesea-1 thru Lesea-6

Ice, your missing the ABC channels from your list I noticed.

 

[TRG]

i don't have my microHD yes so i can't tell will it allow you to select a different LO for that satellite setting and scan in ?

also what lnbf is it ?

Its a GeoSatPro Dual Output C Band LNBF 3.7 GHz ~ 4.2 GHz L.O. 5150. The setup screen reflects the correct LO setting of 5150. I get a couple of transponders to light up strong and display channels.

The thing that gets me is that LESEA is one of the strongest transponder on the satellite. The MicroHD doesn’t even know its there. Very strange

 

[TRG]

I'm stumped on this one honestly

Maybe if he posted pics of the setup screen but it sounds like he did everything right

I'm at work today but when I get home I can take a picture.

 

[Pixl]

TRG,

One test that might tell something, try connecting the dish to your S-9 and slave the Micro to it. Turn off lnb voltage in the Micro and let the S-9 control the lnb. Set the S-9 to a V channel then scan V only on the Micro. Do the same with H, scratch head, post results.

If it works ok, probably a lnb voltage issue.
If it is still missing TPs, then probably a LO issue.


.

 

[Mr Tony]

Ice, your missing the ABC channels from your list I noticed.

6 foot dish sometimes has issues with those. I can get the ones on 95W (I think that is where I scanned some in) but those on 99W I've only got once (on a fluke actually)

 

[Mr Tony]

I dont get it because today I brought the big dish out and scanned 99W with no issues

Got most of what is up there

 

[Corrado]

The Geosatpro C2 LNBFs have the skew markings off by 90 deg as compared to some other manufacturers. Is this a fixed or motorized dish?

 

[TRG]

The Geosatpro C2 LNBFs have the skew markings off by 90 deg as compared to some other manufacturers. Is this a fixed or motorized dish?

Its on a fixed dish. I don’t go by the marks because I read somewhere that they were off. I go by the Vertical and Horizontal wires deep in the LNBF for orientation. I carefully adjust skew as close as I can and then I fine tune the skew for maximum Carrier to Noise Ratio on my meter.

 

[TRG]

TRG,

One test that might tell something, try connecting the dish to your S-9 and slave the Micro to it. Turn off lnb voltage in the Micro and let the S-9 control the lnb. Set the S-9 to a V channel then scan V only on the Micro. Do the same with H, scratch head, post results.

If it works ok, probably a lnb voltage issue.
If it is still missing TPs, then probably a LO issue.


.

OK, I finally got some time to do what you suggested. The only thing I did different was scan both polarities (auto). Here are my results;

MicroHD LNB power
Blindscan - Detailed

3851 9982 H
3820 25000 H
3900 28000 V
3851 9982 V
3820 25999 V


Openbox Tuned to H. Loop out to MicroHD
Blindscan - Detailed

4000 26400 H
4161 26470 H
3880 30000 H
3848 15030 H
3825 4319 H
3786 4850 H
3776 3255 H
3735 3775 H
4001 26399 V
3880 30000 V
3848 15030 V
3825 4319 V
3805 4939 V
3776 3255 V
3735 3775 V


Openbox Tuned to V. Loop out to MicroHD
Blindscan - Detailed

3925 3679 H
3900 28000 H
3851 9982 H
3820 25999 H
3925 3679 V
3900 28000 V
3851 9982 V
3820 25999 V

Very strange

 

[KE4EST]

I hope you get this figured out soon....one of the first things I did when I got mine was go and scan 99W C and all came in fine.