Switch to Joey4?

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What is not true about the CSR statement. If you have a smart TV or Roku/AppleTV/Firestick you have everything Hopper+ has.
Depends on how recent the Smart TV model is as my LG Smart TV has 3D and OLED but it does not have everything the Hopper+ has as I think it needs to mention Android/Amazon/Roku in addition to the Smart TV.

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What is not true about the CSR statement. If you have a smart TV or Roku/AppleTV/Firestick you have everything Hopper+ has.
That's like a car salesman telling a customer that the car they have works well enough and they don't need a new one.
 
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Is there any visual example of the issue with the Joey 4 and hdr/ sdr?
I don't have a visual example, but I have an experience.

I have two tv's that support HDR.

The 77 inch Sony doesn't have different picture settings for HDR that I am aware of.

The older 65 inch LG does have some specific picture settings for HDR vs SDR.

I had to optimize the settings for HDR on the LG.

I only have one set of optimized settings that covers HDR and SDR on the Sony to the best of my knowledge.

These are very good TVs.

Switched to Joey 4 and Hopper plus love them and have had absolutely no issues with HDR vs SDR.

They look great.

I enjoy the improved Dish picture quality on both TVs from using these newer boxes from DISH.

I am not worried at all about having HDR flagged full time wearing out my TVs either.

The Joey 4s, Hopper Plus, and Wireless Joey 4 are rock solid.

Hopper Plus, Joey 4, and Wireless Joey 4 are great.
 
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Have no interest in plus
Is there any visual example of the issue with the Joey 4 and hdr/ sdr?
Most users probably will not notice, or care. If you are a videophile, you may notice that you have to set a "compromise" in your video settings.
HDR content can be dramatically brighter and more vivid color than SDR content.
So, depending on the HDR content you may want to set the brightness at 100% of what the TV can deliver.
HDR content will adjust that down for scenes with less brightness. When viewing

SDR content flagged as HDR, the TV may be overly bright.
Also, with the backlight at 100%, it does generate more heat, and may reduce the lifespan of the TV. You can not worry about this, or there are 2 work arounds.

1. Simply set your brightness at the lower/normal level for most viewing.
It will deliver a more comfortable viewing experience for SDR Content, and if watching HDR (sports for example) you can always make a quick adjustment for that. Color settings can also have some differences, but for most of my sets, the tweaks for that are minor.

2. Adjust the HDMI setting on the TV to Standard, unless viewing HDR contents, and only set it to HDR when you are watching that content.

Just leaving the setting alone at HDR probably works for most people who are not critical about the accuracy.

Personally, I just adjust the HDMI setting when viewing HDR sports via Dish, which is only a couple of times a week mostly during football season, or soccer, etc. My other HDR viewing is using the TV apps or my Fire Stick, and they are not affected by this small issue. This would only apply if using the Joey apps for HDR content. (Prime, Netflix, YouTube, etc..)

If you don't use the plus, the Hopper only applies HDR to HDR content, and the issue is only on the Joey4s.
 
Curious why you want Joey 4s but not the Plus, which is the same OS and works the same way as the Joey 4?
I install these almost every day and see no visible issues
Maybe don't understand what is to be gained by using it.
The Joey 4 would allow 4k streaming and supposedly improved picture quality on dish programming
 
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I don't have a visual example, but I have an experience.

I have two tv's that support HDR.

The 77 inch Sony doesn't have different picture settings for HDR that I am aware of.

The older 65 inch LG does have some specific picture settings for HDR vs SDR.

I had to optimize the settings for HDR on the LG.

I only have one set of optimized settings that covers HDR and SDR on the Sony to the best of my knowledge.

These are very good TVs.

Switched to Joey 4 and Hopper plus love them and have had absolutely no issues with HDR vs SDR.

They look great.

I enjoy the improved Dish picture quality on both TVs from using these newer boxes from DISH.

I am not worried at all about having HDR flagged full time wearing out my TVs either.

The Joey 4s, Hopper Plus, and Wireless Joey 4 are rock solid.

Hopper Plus, Joey 4, and Wireless Joey 4 are great.
The SONY should detect if programming is HDR or SDR and adjust accordingly to how you may have calibrated those settings
 
The SONY should detect if programming is HDR or SDR and adjust accordingly to how you may have calibrated those settings.
This is what must be happening with the Sony.

The interface on the Hopper Plus is smarter, with a more updated look and feel compared to older designed equipment.
Having access to the apps that are available is really a PLUS and better than the older equipment.
When I turn on my Sony TV with the Plus the TV switches to the input the Plus is connected to automatically.
On my Sony TV when I used to turn on the TV with only the Hopper 3 I had to manually switch the TV to the input with the Hopper 3 myself.
The Plus is more modern
On my TVs the picture is better with Dish's new equipment vs the old.
The HDR does not seem to negatively affect the picture quality on the SDR programming.
The Hopper Plus, Joey 4, and Wireless Joey 4 improve the picture over the older Dish equipment.
I think the HDR probably enhances the SDR programming for me.
There are other brands of non Dish equipment where the HDR flag might negatively affect the picture quality of SDR, but not Dish's equipment.
The Plus is a tiny add on box that attaches to the Hopper 3 and makes it better.
This is my experience.
 

Seeing a sudden spike in customers wanting Dish Network