Thinking of canceling dish

[kozmo104]

We are considering of canceling our dish service after 10 plus years. Just isn't worth it any more. My question is do they ask for the boxed and dish back? Will they send some one out or empty boxes to ship back? Thank you

 

[dvrexpander]

We are considering of canceling our dish service after 10 plus years. Just isn't worth it any more. My question is do they ask for the boxed and dish back? Will they send some one out or empty boxes to ship back? Thank you

They will want the boxes back so they will ship you those to return. They don't normally want anything else like Dish parts..if they do you can tell them to send a tech after them to save you the trouble if its hard to get to.

 

[Magic Static]

And you get to pay the shipping to send the boxes back.

 

[Tampa8]

When you call to cancel they will let you know what has to be returned. If they say the LNB or remote has to be no sense in arguing, just don't return those as DISH will not expect them if you can't easily get them.

 

[mitchflorida]

If you have other options, try UVerse. I think they are a better deal. I got spoiled by the Hopper though, and thus had to buy a Slingbox (made by Dish) and it is much more versatile. Plus no more outages when it gets cloudy before it rains.

They send you a box and a return label, which will cost you $17. Fair enough, can't complain since I was given a nice bonus by AT&T to switch.

 

[garys]

Dish will not ask for the receivers if 1. you own them and are not leased or 2. older receivers (we can answer if you let us know what receiver's you have). Otherwise, Dish will send boxes and charge you for them.

 

[truckracer]

As the prices creep up on everything not just dish, I am drawing near cancellation of tv since it is a luxury. I don't feel the value in 100.00 a month tv service. 100.00 isn't much anymore but its a little chunk.

 

[chiodo]

Yes I'm testing out my Roku more with Amazon Prime as well as OTA, since Fox dispute I usually watch FNC been a habit for long time now, Thank you both Fox & Dish for getting that monkey off my back,
I didn't realize CNN also has some damn fine looking women commentators. But at over $150. for AEP and having seen almost every movie that's currently airing on HBO, Cinemax, Showtime, Starz etc..
Why am I paying for something I'm not finding useful at the moment, the wife is content with watching Prime Time on the networks that I can get for free OTA. I think 2015 is going to be a defining year as to what
I use for Entertainment, do I continue with Dish or drop it and go with IPTV and OTA.

 

[truckracer]

same here i just dropped my AEP to the AT200. i have netflix on a roku. i also have c and ku free to air as well as an OTA antenna that gets 20 locals.

 

[kozmo104]

Dish will not ask for the receivers if 1. you own them and are not leased or 2. older receivers (we can answer if you let us know what receiver's you have). Otherwise, Dish will send boxes and charge you for them.

I have 311 boxes

 

[boba]

DISH should want 311 back they are still current models.

 

[garys]

DISH should want 311 back they are still current models.

I would think so as well, but they may be phased out in the near future for HD receivers so who's to say.

 

[gdstout]

How much will shipping be on a Hopper and two Joeys?

And you get to pay the shipping to send the boxes back.

 

[navychop]

I think it's $17 per box. Pack tight.

 

[kozmo104]

I guess I will find out tomorrow afternoon

 

[ChadT41]

I think it's $17 per box. Pack tight.

Correct... Good advice.. you can also ship back on your own through any carrier of choice, if you can find it cheaper.

 

[BobFlyer]

What is recommended to get from the customer Service Rep when you cancel your account. Do you get a confirm number, email notice. How do you know for sure the account will be cancelled? Any other advice, aware of shipping back the equipment at 17/box. Other than a tracking number do the boxes dish send with this price, are they insured?

Account runs from 1/4/15-2/3/15 and was paid in advance, so a credit is setting in the account which the fees for shipping can be charged against, then hopeful I will get a pro rated check in the mail for the difference. Account is paid by check.

Plan on making the cancel call today.. Thanks for any tips in advance

Thanks bob

 

[ncted]

How much will shipping be on a Hopper and two Joeys?

These will fit in 1 box, so $17. I just returned mine. I haven't received the $17 bill yet, but the package was delivered.

 

[ChadT41]

What is recommended to get from the customer Service Rep when you cancel your account. Do you get a confirm number, email notice. How do you know for sure the account will be cancelled? Any other advice, aware of shipping back the equipment at 17/box. Other than a tracking number do the boxes dish send with this price, are they insured?

Account runs from 1/4/15-2/3/15 and was paid in advance, so a credit is setting in the account which the fees for shipping can be charged against, then hopeful I will get a pro rated check in the mail for the difference. Account is paid by check.

Plan on making the cancel call today.. Thanks for any tips in advance

Thanks bob

You should get a confirmation email, but in case you do not, one good way to know the account is cancelled is by trying to log into mydish.com. You will no longer have access if that account is cancelled.
There is no specific insurance on the boxes other than what is normally covered by UPS. The tracking number is your insurance.

 

[kozmo104]

How long does it take for dish to send out the boxes? To send back the equipment? It's going on 3 weeks now since I cancelled.