Time to upgrade to HD

[erict]

Well Saturday I am finally calling d* to upgrade to HD. I'm hoping I can get the hd/dvr for $99 and a free hd receiver. I don't need any free prem channels or any other discounts. What do you think would be the best approach to try to achieve this? I am a 9yr customer with no commitment.

 

[Hemi 6.1]

Well Saturday I am finally calling d* to upgrade to HD. I'm hoping I can get the hd/dvr for $99 and a free hd receiver. I don't need any free prem channels or any other discounts. What do you think would be the best approach to try to achieve this? I am a 9yr customer with no commitment.

Cancel your service and sign up again under you spouses name.

 

[atp1313]

Or call in and mention your loyalty and that you are interested in upgrading to HD and would like a good incentive to do so. And as always, be nice and nice things might happen. If standard CSR can't/won't give you an offer you consider worthwhile, say thank you, hang up and call back. The next CSR might be more generous.

But if you are trading in your old equipment for new HD DVR(s)/Receiver(s), you may get a discount that way. I was with D* for several year (about 7) when upgraded to HD and was able to get free HDDVR by trading in old "owned" SD Receiver. Then less than 2 years later upgraded other old Tivo unit to HR20, and got the same "free" deal plus I got to keep the Tivo.

So deals are possible...just be nice

 

[erict]

Well I just got off the phone with D* and here is what they offered me.

HD/DVR for $99
STD HD for free
Starz free for 6 months to help offset the $99 hd/dvr

I'm happy with this offer

 

[jcrandall]

Cancel your service and sign up again under you spouses name.

Why go through that? At least ask them first - a 9 year customer with good history and still on just SD, they'll take care of him just fine.

 

[jcrandall]

Well I just got off the phone with D* and here is what they offered me.

HD/DVR for $99
STD HD for free
Starz free for 6 months to help offset the $99 hd/dvr

I'm happy with this offer

Good deal - very similiar to what a new customer would get - clearly rewarding you for 9 years

Welcome to HD land!