Trying To Come Back
- Thread starter Dugan54
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Call again. CSR roulette. If you are looking to take advantage of new sub specials, that's not going to happen. And PLEASE remove your e-mail address. Setting yourself up for spammers.
Personally, I am surprised their customer retension folks haven't been ringing your phone off the hook.
I am too! When I cancelled a year and a half ago, they called almost every week for a few months trying to get me to come back.
I canceled back in February for DirecTV and have been trying to come back - even offered to pay full price for the packages; I've been told six months but then I did e-chat Friday and was able to sign up with all the new customer promotions using the same name, address, SSN, etc that was on the old acct. Install is set for this week. Maybe it is CSR roulette or maybe 5 months is long enough - I don't know. Keep trying though.
You need to be gone from Dish for 6 months.
Call and order cable for 4 months and then call back in November and get setup
Call and order cable for 4 months and then call back in November and get setup
No kidding, I have been getting letters from D* every month, "We want you back", since we canceled the service almost 4 years ago
So, a month after cancelling Dish, you decided you wanted to go back? Why? Did you think you would get new customer promotions?
Well, enjoy that deal you got with cable, cause it is going to be six months before you can get back with Dish...as long as you left with no balance, good standing, and lasted out your original contract.
I have done reconnects for people after a week. they switch and decide they hate it and come back. Id assume the csr roulette thing
