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Ultra 4khd now on netflix app on hopper 3 dvr

Just did a chat with Netflix. They had me reset the FireTV and retest. Now everything is working as it is supposed to. I suppose some 'gremlin' got into my setup to cause the issue I was seeing.
 
I think it also broke sports bar mode in 4K. I have to change to my 30hz HDMI input to get it to work and then it's only in 1080. If I leave it on my 50Hz input, my screen turns black.
 
Sports bar mode quit working for me unless I change inputs. I'm fairly confident it all has something to do with 30hz vs 50hz
 
I'm at a loss of what is going on. I have a Vizio. All my HDMI ports are hdcp 2.2 compliant. All but HDMI 5 are 30hz. HDMI 5 is 50hz. As of 308, I can only get a 4K picture on HDMI 5. Regardless if I'm going through my AVR or not. If use a different input, Sports Bar mode works in 1080. On that same input, 4K on demand won't play. It just goes straight to all the episodes with the option to delete or go back to DVR. Switch to HDMI 5, that very same on demand video plays just fine and in 4K. I had everything in 4K on 307 (Netlix, Sports Bar, and VOD) using my HDMI 5.
 
Just a suggestion. Don't worry about it until they get a good update done. Obviously 308 isn't very good. 307 must have caused some issue with enough people that they felt the sudden urge to roll back a bit and they didn't do it very well.

In the meantime we'll all be beta testers for a bit....


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Reactions: drwatson618
I have a Vizeo. When I switch HDMI 1 at 30 hz to HDMI 5 at 60hz, I get nothing. I even tried a reboot.
 
When you're on HDMI 1, I bet sports bar mode is still 1080. On 307, 4K was only working on HDMI 5. I also can't play any VOD 4K on HDMI 1 since 308.
 
It was but the software update over the weekend killed it. Guess its close to being certified by Netflix but no quite yet.
i have a feeling that is the software update too i hope this will get fixed soon for you guys who can get ultra4khd on netflix
 
Reactions: voodooevil