Unable to transfer HWS shows to external HDD

[ERSanders]

I have a HWS which is failing due to audio dropouts. I have tried to remove all shows to the external HDD and it worked... kind of. The most recent ABC and CBS shows (last few days) are not seen by the transfer from/to application in the "settings" menu. I have tried unplug reboots, calling Dish, moving the problem shows to different folders including "delete" and "restore" with no success. If I can't do this I've got a discontinuity in the story theme of the show which I would like to avoid... ANY SUGGESTIONS?

 

[thomasjk]

If these are PTAT shows in that folder you have to wait for the expiration of the PTAT hold period. It defaults to 8 days but can be reduced to 2 days.

 

[ERSanders]

Well that sucks! Since it seems to freeze them out for two to three days and the new receiver takes a day to get PTAT up and running, one must miss 1/2 weeks series of each PTAT show.

Dish, how about a limited Cloud based storage for situations like this?

 

[dwarren2]

Have you played back the shows that have the audio drop outs to see if they occurr at the same point each time?

 

[ERSanders]

Some do and some don't. We also get very brief pixilization with some of them. The tech who saw it last month replaced the duo-node (which did not help) and also thought it could be a HDD going south in the receiver.

 

[thomasjk]

Well that sucks! Since it seems to freeze them out for two to three days and the new receiver takes a day to get PTAT up and running, one must miss 1/2 weeks series of each PTAT show.

Dish, how about a limited Cloud based storage for situations like this?

Are you saving these shows in My Recordings? If not you should.

 

[ERSanders]

Are you saving these shows in My Recordings? If not you should.

Yes, I did save them in "MY folders" but they will not transfer to external HDD due to the fact that they are recent PTAT's as you described in post #2

 

[thomasjk]

Change the PTAT hold to 2 days. Yellow button DVR Defaults.

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[ERSanders]

Change the PTAT hold to 2 days. Yellow button DVR Defaults.

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Tried that and a front panel reboot with no success.

 

[skyviewmark]

If audio drop outs and picture blanking on local networks are the result of a bad receiver then every Dish receiver in the Mobile-Pensacola DMA is BAD. This is a Dish Network issue here and not a receiver issue.. And Dish keeps sending service orders to fix the problem at the wrong end. Then need to send someone here to fix the problem at the source.

 

[ERSanders]

If audio drop outs and picture blanking on local networks are the result of a bad receiver then every Dish receiver in the Mobile-Pensacola DMA is BAD. This is a Dish Network issue here and not a receiver issue.. And Dish keeps sending service orders to fix the problem at the wrong end. Then need to send someone here to fix the problem at the source.

My issue is not the oft-reported OTA problem... it is on all satellite transmitted channels, locals as well as national "cable" networks.

 

[skyviewmark]

I am not talking about OTA either.. Our issue is Satellite Delivered. But our issue is strictly Local Networks especially CBS and FOX

 

[dwarren2]

I get occasional audio drop outs while watching recorded shows. But if I rewind, the audio is there. It's not repeatable.

 

[ERSanders]

I get occasional audio drop outs while watching recorded shows. But if I rewind, the audio is there. It's not repeatable.

I just had on on ch 13 news that repeated... suspecting internal HDD problem.

 

[dwarren2]

We never watch 13. Always 10 live and I record the national news on 10 and 8. Where you watching 13.0 or 13.1? How long do your drop outs last? Mine are mainly about a second or so.
I'm out in Marion in Wayne County.

 

[ERSanders]

We never watch 13. Always 10 live and I record the national news on 10 and 8. Where you watching 13.0 or 13.1? How long do your drop outs last? Mine are mainly about a second or so.
I'm out in Marion in Wayne County.

We were on 13.0, but have had it on 205, 120 and many others. They last about 1 second.

 

[dwarren2]

I don't think you are having any equipment problems. Others have reported the exact same thing. Do a search on "audio drop outs hopper" I know I get brief audio drop outs from time to time.

 

[ERSanders]

dwarren2, in one show tonight I had about 12 of the dropouts... six of them were sequential over about 10 seconds. They all were repeatable by rewinding.

Thomasjk, I changed the setting for PTAT as you suggested and slowly (probably as the two day limit is achieved) I am able to transfer them to the external HDD.

 

[thomasjk]

Great. I hope you are successful.

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[ERSanders]

If audio drop outs and picture blanking on local networks are the result of a bad receiver then every Dish receiver in the Mobile-Pensacola DMA is BAD. This is a Dish Network issue here and not a receiver issue.. And Dish keeps sending service orders to fix the problem at the wrong end. Then need to send someone here to fix the problem at the source.

Skyviewmark and others who may be similarly affected... After about four tech visits which included a new antenna pan, new duo-mode, new receiver they finally replaced the LNBA. It appeared that the old one when downloading the block of data to the receiver induced a noise on certain frequencies. I discovered this by mapping the channels on which I had the most pixilization and audio dropouts. In my case it hit the 72.7 satellite and transponder 19, very selectively. It has been over a day without the problem set. I'm happy!