Yeah, but he's upgrading from an HR44The only possible "upgrade" of the HR54 in DIRECTV's current inventory is the Genie 2.
And due to its performance issues, many would consider that actually a "downgrade" ...
Sent from my LG-H932 using Tapatalk
Thanks ...
Actually the OP said HR44 ...Thanks ...
I've been having so much trouble lately with the Tapatalk app, I didn't even see that and thought the OP said "HR54/500" ...
Sent from my LG-H932 using Tapatalk
Ok, your good then ....
Don't know why the tech is necessary, it's just a DVR without a TV output. All that's needed is an extra Genie Mini. BTW, do they charge for the extra Mini that's needed with the HS17?
You also have to set up the wireless connections.
Not everyone is tech savvy enough to do it for themselves. We here are much advanced over the average consumer.
When you were switched over to SWM, a tech was required ....
Of course not everyone can do the work themselves. And for what we pay we shouldn't be expected to. What I find funny is the claim that a tech is necessary for the HS17 or any other new receiver that at least some of us can install ourselves. There's no practical reason to deny us the self install option that's available for the older receivers. Comcast pulled the same stunt when they came out with the X1. It's a totally new kind of box they said, the technology is totally different. There's no way you could do a self install, we need to send a tech out (and charge you for it). Guess what? No changes to the wiring were necessary and while the X1 equipment operates differently than the old boxes, they were designed to be connected in the same way as all the other cable boxes that came before it. Today you go to the office and they just throw the X1 equipment at you, they don't even include a quick start guide anymore. The only thing the X1 needs to be installed in your house is a MoCA filter on the cable feed but wasn't even included in the self install kit when they finally became available. Comcast said they would send out a tech to install it and I didn't need be home they would just install it and leave. The X1 worked just fine without the filter but that it was best to have so that my equipment wouldn't interfere with the neighbors. They never installed it, when I called back they of course didn't know what I was talking about at first (this is normal for Comcast) when I finally got a tech on the phone he said the filter was only necessary in apartments and I shouldn't worry about it. About a year later when I had a tech out to install a new outlet, he installed the filter. So make of that what you will.
All that is Fine, but if you call in and tell them to turn on Comcast or any other service, they send a Tech out ....
I agree the filter is important that's why I called to have it installed. However, they don't install the filter on the pole. The guy that installed my new outlet went up the pole because he thought my signal was a bit weak. I could see what was up there, it was just a splitter feeding four houses, which he replaced and put a new connector on each of the lines. There were no filters up there and he installed my filter in the gray plastic box on the side of my house where the cable feed comes in and splits off to my outlets. The person I spoke with on the phone said they install the filter where the cable comes into my house next to my splitter so they may need to get into my backyard depending on where that's located (not my case). I get the impression they don't put the filter on the pole. Also, when you start new service with Comcast these days you can actually do a self install. You just go to the office, sign up, they give you the equipment right there and you take it home and hook it up. I see a ton of new customers doing this when I'm waiting in line (or on their couch) at the office.
