Upgraded weak signal? 103 is poor.

[bowlboundgman]

I have been a DTV customer for 10 years and have had very little signal fade when it rains (it had to storm with dark skies for me to have signal fade). My installer connected a new dish with the reverse band LNB (for the 4k service) and removed what looked like an amplifier were all my receivers were connected to.
Problem- We had some rain last night and I lost signal. I had what looked like a great image on TV but I keep on getting the searching for satellite on 2 message then I eventually lost my image. How can I improve my signal. I noticed that I have a bad signal on 103 and 99. I added photos.
I have the new Genie with 2 4k clients, 1 regular client, a HD DVR and a regular HD receiver.
Thanks

 

[raoul5788]

to Satelliteguys bowlboundgman!

The 99s and 103s signals are spot beams so they don't matter except for the one that is for your area. The 99 ca and 99 cb signals are too low. What about the 103 ca and 103 cb? I'm guessing they are also low. All should be in the mid to upper 90s. It's likely your dish needs to be realigned. Call customer service and ask to have someone come and fix it. Since it probably was recently done, there should be no charge.

 

[bowlboundgman]

Thanks for your info. I added the 103 Ca and 103 Cb.
Thanks again

 

[raoul5788]

Those numbers are even worse! You definitely need a service call. How long since the install?

 

[bowlboundgman]

Those numbers are even worse! You definitely need a service call. How long since the install?

It was installed yesterday. However, It is cloudy and a mild rain today.

 

[doctor J]

Looks like the installer just swapped the LNB and did NO verification.
Those are TERRIBLE 99/103 numbers

Doctor j