Upgrading Programming w/Pending Work Order Question?

WJMorales

WJMorales

Thread Starter
SatelliteGuys Pro
Oct 20, 2003
269
0
Huntley Illinois
Has anyone had sucess upgrading their programming to the new Metallic packages, that has an open work order?

I ordered a 622 on 02/01/06. I was given an install date of 02/27/06. I bought a 211 on 02/03/06 and after days on trying to get it activated, I was finally successful, however my 811 was deactivated. Thus, now I don't have any HD channels, old or new.
 
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pajer

SatelliteGuys Pro
Dec 7, 2003
175
0
North Central Pennsylvania
yes, i had the same situation, the csr forgot to add the hdplatinum package before the work order for the 622. i originally had a install date of feb. 6th, but when dish called to change my install date to feb 25th i had them cancel the work order (which she told me is the only way to add programming), when she redid the work order i got a new install date of feb 28th, which i guess wasn't too bad.
 
DucTape

DucTape

SatelliteGuys Pro
Supporting Founder
Jan 20, 2005
365
0
South Eastern PA.
WJMorales said:
Has anyone had sucess upgrading their programming to the new Metallic packages, that has an open work order?

I ordered a 622 on 02/01/06. I was given an install date of 02/27/06. I bought a 211 on 02/03/06 and after days on trying to get it activated, I was finally successful, however my 811 was deactivated. Thus, now I don't have any HD channels, old or new.


I would be very interested in whether or not your 811 can receive the Mpeg2 HD channels after your install. Would appreciate an update if you could.
 
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philhu

Supporting Founder
Supporting Founder
Sep 1, 2004
1,215
0
Cold Boston Area
DucTape said:
I would be very interested in whether or not your 811 can receive the Mpeg2 HD channels after your install. Would appreciate an update if you could.

Yes, I put a 211 in place alongside my 811

The 211 is now on DishHD Basic, and the 811 is running the old HD channels just fine

I also had to cancel a workorder for a 622 install to get the 211 and new programming on the account. I figure I'll just get a 622 when the dust settles, like in May or so
 

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