Vbox2 er2 (1 Viewer)

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dl76

SatelliteGuys Pro
Jun 9, 2013
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South Carolina
Hi guys, woke up this morning and vbox 2 giving me errors er2. I checked all wiring everything looks good on venture actuator on the dish it self. I have a spare 24 inch venture and hooked short wires from vbox to actuator. It runs the motor only in short burst, what you think is the problem. Maybe bad vbox? Maybe the relay switch in the vbox

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KE4EST

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ER2 means it is not receiving pulses back from the sensor or they are not coming back fast enough.
If wiring is all okay, then the motor is moving too slow, from wore out or too much weight.

However, seeing as how you tried another actuator, it looks like the vbox is giving up the ghost. Those things have a short life span as they are made really cheap inside. The parts are not sized to the task they are supposed to be doing.
 

dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
ER2 means it is not receiving pulses back from the sensor or they are not coming back fast enough.
If wiring is all okay, then the motor is moving too slow, from wore out or too much weight.

However, seeing as how you tried another actuator, it looks like the vbox is giving up the ghost. Those things have a short life span as they are made really cheap inside. The parts are not sized to the task they are supposed to be doing.
ASC1 will be here Monday. Gotta love Amazon's prime. Thanks for info.

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dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
You're gonna be very happy with that! :)
I hope so. Well it was a bad actuator or reed switch. In both of the actuator. I had another spare super jack that is working. I installed on the dish and I got it moving. Now I can not get signal at all. Do the clamps that hold the actuator have to be adjusted also. Does the clamp placement throw of the dish seeing how it was not the actuator that came with the dish?

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wvman

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I hope so. Well it was a bad actuator or reed switch. In both of the actuator. I had another spare super jack that is working. I installed on the dish and I got it moving. Now I can not get signal at all. Do the clamps that hold the actuator have to be adjusted also. Does the clamp placement throw of the dish seeing how it was not the actuator that came with the dish?

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When you install a new actuator, it isn't likely to count exactly the same as the old one and you probably didn't get it back in exactly the same place as the old one. If you can locate one satellite you're familiar with, you can start from there and try to do a re-sinc and see if that works. If not, you'll most likely have to start over by resetting the V-Box back to factory and start over.

Since you've got an ASC-1 coming Monday, you might find a satellite like Galaxy 16 and watch it for a day. No sense in reprogramming the V-Box when you'll have to do it all over again Monday with the new actuator control. :) I'd order a couple new reed switches for the other actuators while you're at it. That way, they'll be ready when you need one later. :)
 

dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
When you install a new actuator, it isn't likely to count exactly the same as the old one and you probably didn't get it back in exactly the same place as the old one. If you can locate one satellite you're familiar with, you can start from there and try to do a re-sinc and see if that works. If not, you'll most likely have to start over by resetting the V-Box back to factory and start over.

Since you've got an ASC-1 coming Monday, you might find a satellite like Galaxy 16 and watch it for a day. No sense in reprogramming the V-Box when you'll have to do it all over again Monday with the new actuator control. :) I'd order a couple new reed switches for the other actuators while you're at it. That way, they'll be ready when you need one later. :)
Ok thanks, I give up for tonight, will wait on the ASC1. I did find a satellite, 125 west. Before I put working actuator on, I ran it all the way in. I reset vbox. It only took a few 5 counts to find 125 west. My question is will installing working actuator throw it off that much? Looks like to me the clamps that hold working actuator is not the same position as old one. Maybe I need to run actuator half way out and find my true south again. Thanks guys for the help.

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wvman

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Ok thanks, I give up for tonight, will wait on the ASC1. I did find a satellite, 125 west. Before I put working actuator on, I ran it all the way in. I reset vbox. It only took a few 5 counts to find 125 west. My question is will installing working actuator throw it off that much? Looks like to me the clamps that hold working actuator is not the same position as old one. Maybe I need to run actuator half way out and find my true south again. Thanks guys for the help.

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Five counts is pretty close to the physical limits of the actuator when its retracted. I have mine set to where the actuator would have to run west about an inch or so before hitting the physical stop. At only five counts away from fully retracted, it could reach the physical limit before reaching 125 West if the V-Box or reed switch would happen to miscount.

Installing a different actuator arm could throw it off that much or more. When you get the ASC-1, you'll have to start from scratch storing the new limits and satellite positions anyway. I've never started out storing satellite positions in the middle of the arc, always on the lowest western satellite, putting them in order as I go after setting the limits. Don't forget to set your physical limit on the eastern end of the arc, allowing a little travel beyond the stored eastern limit.

You can always change both limits if for some reason you need to do so later. :D
 

dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
Five counts is pretty close to the physical limits of the actuator when its retracted. I have mine set to where the actuator would have to run west about an inch or so before hitting the physical stop. At only five counts away from fully retracted, it could reach the physical limit before reaching 125 West if the V-Box or reed switch would happen to miscount.

Installing a different actuator arm could throw it off that much or more. When you get the ASC-1, you'll have to start from scratch storing the new limits and satellite positions anyway. I've never started out storing satellite positions in the middle of the arc, always on the lowest western satellite, putting them in order as I go after setting the limits. Don't forget to set your physical limit on the eastern end of the arc, allowing a little travel beyond the stored eastern limit.

You can always change both limits if for some reason you need to do so later. :D
Ok, let me rephrase, what I done. When my dish quit working , the actuator was all the way in (not all the way extended). This left the dish to what I thought would be somewhere around 133 or 135. I installed new actuator same way I ran it all the way in so It could not go in further east the vbox gave er2 because it could not go any further east. So I started going west and with 5 clicks west I was hitting satellite 125.
I know I have not done anything right to begin with. But when I first got it working years ago. The way I done it was, half way extend actuator. Then i twisted the mount left and right to find my true south which at the time was 83 west. When i found 83 west i locked it down and marked pole.
From there I was able to find satellites 43.1 all the way to 139 west.

Since then I moved, before I moved I parked dish on my true south 83 west at the time. Put up at new home, twisted mount left and right and found true south again, locked it down and every thing worked great. Until now the actuator broke down
I did notice this super jack that is working it measure around 30 inches when it is all the way in so I assume it would be called a 36 inch. The ventures that are broke down measured 24 inches.
Anyways look forward to playing with the new postioner. Thanks for the help.

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Arion

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Jul 23, 2005
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I pretty much had to do the same thing. I bought a new ASC-1 and replaced my Superjack with a new Venture actuator. When you clamp the new actuator in it throws everything off. As long as your on Arc no problem. With the ASC-1 you can pick the point where you want to start, zero it out and then find your satellites again. I stay parked on 105 when I'm not watching TV for the radio feeds so I picked that as my zero satellite. Everything to the west is plus and everything to the east is minus. As far as that goes it really doesn't matter as some people select zero as their furthest east satellite they can receive and everything is positive from that point.
 
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dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
I pretty much had to do the same thing. I bought a new ASC-1 and replaced my Superjack with a new Venture actuator. When you clamp the new actuator in it throws everything off. As long as your on Arc no problem. With the ASC-1 you can pick the point where you want to start, zero it out and then find your satellites again. I stay parked on 105 when I'm not watching TV for the radio feeds so I picked that as my zero satellite. Everything to the west is plus and everything to the east is minus. As far as that goes it really doesn't matter as some people select zero as their furthest east satellite they can receive and everything is positive from that point.
Thanks, I'm up playing around with it now, I'm finding satellites. I know I will have to re do it again tomorrow. When new postioner gets here. It's my early xmas present the wife says. Just putting on new actuator threw me way off. But I think when I get back down close to 125 west again i cannot go any further because actuator will be all the way in and will not go any further.

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dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
Ok started out at 78 west, was able to get signal all the way down to 125. Now the 30 or 36 inch actuator is all the way in and will not go any further. The 24 inch actuator when it was almost all the way in it got down to almost 135 to 139. By this 30 or 36 inch actuator being longer did it throw it off at all or any. I'm so confused. Because when new postioner gets here ,it will do the same.

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wvman

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Sep 19, 2014
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Ok, let me rephrase, what I done. When my dish quit working , the actuator was all the way in (not all the way extended). This left the dish to what I thought would be somewhere around 133 or 135. I installed new actuator same way I ran it all the way in so It could not go in further east the vbox gave er2 because it could not go any further east. So I started going west and with 5 clicks west I was hitting satellite 125.
I know I have not done anything right to begin with. But when I first got it working years ago. The way I done it was, half way extend actuator. Then i twisted the mount left and right to find my true south which at the time was 83 west. When i found 83 west i locked it down and marked pole.
From there I was able to find satellites 43.1 all the way to 139 west.

Since then I moved, before I moved I parked dish on my true south 83 west at the time. Put up at new home, twisted mount left and right and found true south again, locked it down and every thing worked great. Until now the actuator broke down
I did notice this super jack that is working it measure around 30 inches when it is all the way in so I assume it would be called a 36 inch. The ventures that are broke down measured 24 inches.
Anyways look forward to playing with the new postioner. Thanks for the help.

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It sounds as if you were able to get the dish on track just fine. The procedure I mentioned in my last post was a procedure we used as a rule for 30 years, but it doesn't mean it's the only way to do it. If you have a different way that works for you, and you achieve the same results, that's what I'd use. When I had my business, I had all the satellites memorized in order of succession, and it was easier for my wife and I to program them in that order. (Old habits die hard) :)

At this point in time, I have no use for an ASC-1 since most of my dishes are stationary on different satellites, but from what I've heard from the folks in here, it's a great unit, and if the need arose, I would most definitely purchase one for myself. I got lucky and found 2 UST-300 Uniden positioners that are like new. I had a heck of a time finding 2 remotes since the original remotes had long since disappeared. It would have been nice to have had positioners like the ASC-1 back in the day.

It sounds like you have the situation well in hand and the positioner will work great for you. Good luck with your new positioner. :clapclap
 
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johnnynobody

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Aug 2, 2009
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You're gonna be very happy with that! :)

I hate to be negative but I'm not happy with my ASC1. It's been sitting on the floor collecting dust for several months in favor of a Gbox. And, of course, the ASC1 is out of warranty.
 

Titanium

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May 23, 2013
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I hate to be negative but I'm not happy with my ASC1. It's been sitting on the floor collecting dust for several months in favor of a Gbox. And, of course, the ASC1 is out of warranty.
Did you contact me regarding the ASC1 problem, trouble shoot or request bench testing? If not, call me on Monday. I don't recall discussing an out of warranty service issue with anyone recently.

If the problem is related to warranty covered issue, I typically provide the same support whether in or out of warranty.
 
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dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
Just got the ASC-1 in the mail. Wow i did not think this thing would be that big. Fits perfect in my entertainment center. Will be later in the week before i can set it up, 14 hour work days killing me. I did bye a 4 year extended warranty through sq trade thru Amazon, Was only 8 Bucks. 179 dollar investment, have a peace of mind knowing its protected.

Ask a question early not sure if any one seen it.

Recap what i done, Venture 24 inch broke down ,It was all the way in which left the dish around 139 west. So i Installed the 36 inch super jack, before i put it on i ran it all the way in. Just like the one that broke down which left dish parked on around 139 (end of arc).
From there i extended the arm out to 78 west I was able to get signal on all satellite from 78 west to 125 west. My question is why did it not reach around 139 west (end of arc)?

Looks like to me when i installed longer actuator, It pushed the dish up more and threw it off some. I am on the arc. So im not sure if i should just extend actuator half way out and then Loosen mount and re peak my true south and lock down and go from there.

I know i did not do it the way it suppose to be done the first time , but it worked . Im just not sure why the 36 inch actuator did not reach to 139 west when the 24 inch did.

By the way Actuator is on right side of dish. 139 west side.
 

dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
Your dish is still tracking the arc, but the clamp was tightened onto the tube with the dish mount not fully swung over to the 139w position. Loosen the clamp and allow the dish to swing further West slightly past the 139w orbital slot then retighten the clamp.
Awesome, thanks Titanium. Easy fix. Thought for sure I was gonna have to re peak true south.

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dl76

SatelliteGuys Pro
Jun 9, 2013
218
128
South Carolina
Wasn't sure if I should start a new thread. But this ASC1 postioner is the Cadillac of all postioner. Moves the 10 foot channel master with old school 36 inch super jack with ease.
It said it was updated upon arrival. I have not yet used pc software yet to edit satellite list. Thanks Titanium for this awesome postioner.

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