I had selected a VOD movie (via the DVR/Dish Cinema menu). When I initially selected it, I could see what the cost was, and confirmed that I wanted to pay for it and selected the RENT key at the bottom. As expected, I was charged for the movie. I watched the movie a day or so after I rented it.
Several days after watching the movie, I noticed it was listed in My Rentals (DVR/Dish Cinema/My Rentals) with the comment "Available to Watch for 220 Days 14 Hours". There was a scene I wanted to see again, so I selected the WATCH key at the bottom. There was never any mention of a charge, and the movie started right away.
I get my bill and I see I was charged twice for this movie, the second date being the day I rewatched the one scene.
So, is this expected? I'm surprised I was not notified there would be an additional rental charge, had I been notified I would not have watched the scene.
Is there anyway to remove the movie from My Rentals? I don't want it sitting there for 220 Days and having the chance of it being "watched" again and getting charged for it.
Several days after watching the movie, I noticed it was listed in My Rentals (DVR/Dish Cinema/My Rentals) with the comment "Available to Watch for 220 Days 14 Hours". There was a scene I wanted to see again, so I selected the WATCH key at the bottom. There was never any mention of a charge, and the movie started right away.
I get my bill and I see I was charged twice for this movie, the second date being the day I rewatched the one scene.
So, is this expected? I'm surprised I was not notified there would be an additional rental charge, had I been notified I would not have watched the scene.
Is there anyway to remove the movie from My Rentals? I don't want it sitting there for 220 Days and having the chance of it being "watched" again and getting charged for it.
