view statement? (1 Viewer)

glgeek

Thread Starter
SatelliteGuys Family
Sep 16, 2007
76
0
greetings,

anyone have trouble viewing statements on line?

since i upgraded to HD and receiver, i can't see statements from november to current.

i have a positive balance since i paid a year in advance but can't see what the charges are that are reducing my balance.

i do paperless billing and autopay, so have not gotten anything in the mail.

kind of hard to tell what is going on.

TIA
bruce
 

glgeek

Thread Starter
SatelliteGuys Family
Sep 16, 2007
76
0
just got done with an online chat with CSR @ Dish.

it is because i have a positive balance on my account, i am not able to see statements for the last 3 months.

so, my balance is being reduced each month to pay the bill, but i have no idea what the charges are.

not until i am below zero will i see what i am paying. and at that time i am not even sure if i will be able to see what the charges have been.

does this seem odd to anyone?

anyway, just venting.

bruce
 

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