I’ve had a 612 receiver since early May. Starting a few weeks ago (and I don’t know if this corresponds to a software update), the image occasionally freezes and turns pinkish purple. It resolves spontaneously after about a minute. This usually happens while I’m fast forwarding through a recorded event, but took place once during regular playback – never while watching live TV. I’ve tried resetting and also unplugging the receiver. Any ideas what could be causing this? The color change is particularly odd. A call to a Dish tech yielded nothing useful.
ViP612: Sceen freezes, turns purple
- Thread starter Kent Slimm
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What type of connection are you using.
If it is component, you may have a problem with your green cable or the green output on your 612, that would cause the color.
If it is component, you may have a problem with your green cable or the green output on your 612, that would cause the color.
Yep, that sounds about right -- first week of August.
Any idea what's causing it? Or what can be done about it?
