The VOOM cd that comes bundled with the current issue of Home Theater mag is a joke.If people do get the mag and then load the inclosed cd they will have 2nd thoughs about requesting the service.There are serious script errors and other various bugs.On the up side if the same people that published this disk have anything to do with the software for the stb or service to customers then I think I have found the problem and it can be solved with a couple of pink slips