[VOOM] Phone connection

S

snappingfish

Thread Starter
Guest
I was looking at the settings on my Voom receiver and I noticed that
the last time it had attempted to call in to Voom, it had failed. I
verified that it was connected to a phone line and I went to the menu
option to have it make a call. That failed again. I then picked up
my phone and dialed the number (800)348-4922. The number is
disconnected/out of service. So, since my box is dialing, but no one
is answering, will I get my long awaited software update that I am
told will fix the stutter problem?



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rkr0923

rkr0923

SatelliteGuys Pro
May 26, 2004
899
0
South
i doubt it, can't prove to me there Is a update out there
 
O

occammd

SatelliteGuys Pro
Apr 19, 2004
397
0
I thought updates came through the sat?
 
A

Aldo Falla

Thread Starter
Guest
[VOOM] Re: Phone connection

I'm up to .68, is that the latest&greatest?

--- In VOOM@yahoogroups.com, "Robert Heitner" <ddprobert@y...> wrote:
> I've been vooming since 6/3/04 and have never plugged in a phone

line. The
> update will come down via satellite when it's released. I know this

because
> my receiver was on an old firmware when I first got it and that

night it
> downloaded .56.
>
> HTH,
>
> Robert Heitner Jr.
> Data Developers Plus, Corp. http://www.ddpcorp.com

<http://www.ddpcorp.com/>
>
> Home of DDP's Contact Manager http://www.ddpcontactmanager.com
> <http://www.ddpcontactmanager.com/>
>
> _____
>
> From: snappingfish [mailto:snappingfish@y...]
> Sent: Wednesday, July 07, 2004 5:52 AM
> To: VOOM@yahoogroups.com
> Subject: [VOOM] Phone connection
>
>
> I was looking at the settings on my Voom receiver and I noticed

that
> the last time it had attempted to call in to Voom, it had failed.

I
> verified that it was connected to a phone line and I went to the

menu
> option to have it make a call. That failed again. I then picked

up
> my phone and dialed the number (800)348-4922. The number is
> disconnected/out of service. So, since my box is dialing, but no

one
> is answering, will I get my long awaited software update that I am
> told will fix the stutter problem?
>
>
>
> Yahoo! Groups Sponsor
>
> ADVERTISEMENT
>
>

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>
> * To visit your group on the web, go to:
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B

bbqman

SatelliteGuys Pro
Supporting Founder
May 24, 2004
259
0
Alvin, Texas
Asked and answered here http://www.satelliteguys.us/showthread.php?t=21685

snappingfish said:
I was looking at the settings on my Voom receiver and I noticed that
the last time it had attempted to call in to Voom, it had failed. I
verified that it was connected to a phone line and I went to the menu
option to have it make a call. That failed again. I then picked up
my phone and dialed the number (800)348-4922. The number is
disconnected/out of service. So, since my box is dialing, but no one
is answering, will I get my long awaited software update that I am
told will fix the stutter problem?



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<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

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VOOM-unsubscribe@yahoogroups.com

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D

dragonldy_mom

Thread Starter
Guest
[VOOM] Re: Phone connection

What software version is your box running right now? s/b 580 or 600
If not that's why the phone # is still there, on NEP 580 it's not,
haven't had experience w/ 600 yet.

If it causes interferance with your phone service call for an Service
Call please, while rare it has happened.

We had a D*tv a couple of years ago. And at that time the Security
Sweeps would knock us out every couple of months because my spouse
refused to leave the unit pulled into the phone. If someone hasn't
had interuption of service with the other two, they are lucky.

Updates are coming through the Satellite at this time. Please leave
the box in Standby mode when not in use, SAT on remote, for those who
weren't aware. This allows the box to receive the updates.

If you have VOOM and somehow got by w/out a Landline phone, there
could be difficulties in the future.

--- In VOOM@yahoogroups.com, "snappingfish" <snappingfish@y...> wrote:
> I was looking at the settings on my Voom receiver and I noticed

that
> the last time it had attempted to call in to Voom, it had failed.

I
> verified that it was connected to a phone line and I went to the

menu
> option to have it make a call. That failed again. I then picked

up
> my phone and dialed the number (800)348-4922. The number is
> disconnected/out of service. So, since my box is dialing, but no

one
> is answering, will I get my long awaited software update that I am
> told will fix the stutter problem?




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<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/

<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com

<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
 
S

snappingfish

Thread Starter
Guest
[VOOM] Re: Phone connection

Software version is 5.68
Phone line is still plugged in.

--- In VOOM@yahoogroups.com, "dragonldy_mom" <dragonldy_mom@Y...>
wrote:
> What software version is your box running right now? s/b 580 or 600
> If not that's why the phone # is still there, on NEP 580 it's not,
> haven't had experience w/ 600 yet.
>
> If it causes interferance with your phone service call for an

Service
> Call please, while rare it has happened.
>
> We had a D*tv a couple of years ago. And at that time the Security
> Sweeps would knock us out every couple of months because my spouse
> refused to leave the unit pulled into the phone. If someone hasn't
> had interuption of service with the other two, they are lucky.
>
> Updates are coming through the Satellite at this time. Please leave
> the box in Standby mode when not in use, SAT on remote, for those

who
> weren't aware. This allows the box to receive the updates.
>
> If you have VOOM and somehow got by w/out a Landline phone, there
> could be difficulties in the future.
>





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rkr0923

rkr0923

SatelliteGuys Pro
May 26, 2004
899
0
South
My last successful report was 7:00pm 01-05-1980...........and here I thought I had a new STB lol
 
B

bryan27

SatelliteGuys Pro
Jun 5, 2004
622
0
Walsingham, ON
rkr0923, mine has the same thing. I think the STBs came though a time warp or something as the STBs, software, VOOM service, and telephone numbers didn't exist 24 years ago. Mabye that's why the call outs fail, the STBs are trying to call out to an event 24 years in the past.
 
D

dragonldy_mom

Thread Starter
Guest
[VOOM] Re: Phone connection

568? Call in and see if this is an error on the part of the box. If
the CSA who answers doesn't know it will go up, and someone will be
able to answer for you. At the moment I don't recall hearing anyone
with a similar situation, so I don't know.

--- In VOOM@yahoogroups.com, "snappingfish" <snappingfish@y...> wrote:
> Software version is 5.68
> Phone line is still plugged in.
>
> --- In VOOM@yahoogroups.com, "dragonldy_mom" <dragonldy_mom@Y...>
> wrote:
> > What software version is your box running right now? s/b 580 or

600
> > If not that's why the phone # is still there, on NEP 580 it's

not,
> > haven't had experience w/ 600 yet.
> >
> > If it causes interferance with your phone service call for an

> Service
> > Call please, while rare it has happened.
> >
> > We had a D*tv a couple of years ago. And at that time the

Security
> > Sweeps would knock us out every couple of months because my

spouse
> > refused to leave the unit pulled into the phone. If someone

hasn't
> > had interuption of service with the other two, they are lucky.
> >
> > Updates are coming through the Satellite at this time. Please

leave
> > the box in Standby mode when not in use, SAT on remote, for those

> who
> > weren't aware. This allows the box to receive the updates.
> >
> > If you have VOOM and somehow got by w/out a Landline phone, there
> > could be difficulties in the future.
> >




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