R
Robert Heitner
Guest
Original poster
DeeAnn, I understand your questions and agree they are valid concerns. That
said, yes, it was reported on this yahoo group weeks ago that the number was
disconnected and they are making changes. The thing that bothers me is
people seem to have all these questions and we're not getting any answers
from VOOM so people can stop asking them.
I would think that if VOOM were to start using the callback feature and not
tell anyone and service was interrupted because of no communication between
VOOM and it's customers, VOOM would have an uproar like non other and I very
seriously doubt they would do such a thing.. especially since multiple
employees of VOOM "know" there are concerns at the customer level.
Here's hoping we get some answers to the questions and we can stop asking
the questions!
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of DDP's Contact Manager http://www.ddpcontactmanager.com
<http://www.ddpcontactmanager.com/>
_____
From: deeann [mailto:deeann.19lx58@nobody.satelliteguys.us]
Sent: Sunday, July 18, 2004 3:37 PM
To: VOOM@yahoogroups.com
Subject: Re: [VOOM] IS PHONE LINE NECCESSARY AND WHY?
(Posted by Robert Heitner)
>>Now, can we put this thread to rest?<<
Apologies if asking basic questions are out of line here- but some of
us of seemed to be concerned with the fact that our boxes *were*
reporting back successfully, but are now not. If the Voom callback line
that used to work was disconnected on purpose- I'm not sure how we are
all just supposed to just "know" that (it may have been mentioned
elsewhere that the phone number no longer works, but I don't have time
to read every post here).
Coupled with the fact(s) that I also don't know exactly when the sweeps
dragonlady_mom posted about are starting *and* I also don't know if the
box is programmed to cut off service after a certain number of failures
*and* we could not get a straight answer from calling Voom, I think my
questions/concerns are valid, so my suggestion would be to stop reading
this thread if it really bothers you that much.
DeeAnn
--
deeann
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=129olsaug/M=295196.4901138.6071305.3001176/D=gr
oups/S=1705036932:HM/EXP=1090269629/A=2128215/R=0/SIG=10se96mf6/*http://comp
anion.yahoo.com> click here
<http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=groups/S=
:HM/A=2128215/rand=430128359>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
* To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
said, yes, it was reported on this yahoo group weeks ago that the number was
disconnected and they are making changes. The thing that bothers me is
people seem to have all these questions and we're not getting any answers
from VOOM so people can stop asking them.
I would think that if VOOM were to start using the callback feature and not
tell anyone and service was interrupted because of no communication between
VOOM and it's customers, VOOM would have an uproar like non other and I very
seriously doubt they would do such a thing.. especially since multiple
employees of VOOM "know" there are concerns at the customer level.
Here's hoping we get some answers to the questions and we can stop asking
the questions!
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of DDP's Contact Manager http://www.ddpcontactmanager.com
<http://www.ddpcontactmanager.com/>
_____
From: deeann [mailto:deeann.19lx58@nobody.satelliteguys.us]
Sent: Sunday, July 18, 2004 3:37 PM
To: VOOM@yahoogroups.com
Subject: Re: [VOOM] IS PHONE LINE NECCESSARY AND WHY?
(Posted by Robert Heitner)
>>Now, can we put this thread to rest?<<
Apologies if asking basic questions are out of line here- but some of
us of seemed to be concerned with the fact that our boxes *were*
reporting back successfully, but are now not. If the Voom callback line
that used to work was disconnected on purpose- I'm not sure how we are
all just supposed to just "know" that (it may have been mentioned
elsewhere that the phone number no longer works, but I don't have time
to read every post here).
Coupled with the fact(s) that I also don't know exactly when the sweeps
dragonlady_mom posted about are starting *and* I also don't know if the
box is programmed to cut off service after a certain number of failures
*and* we could not get a straight answer from calling Voom, I think my
questions/concerns are valid, so my suggestion would be to stop reading
this thread if it really bothers you that much.
DeeAnn
--
deeann
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=129olsaug/M=295196.4901138.6071305.3001176/D=gr
oups/S=1705036932:HM/EXP=1090269629/A=2128215/R=0/SIG=10se96mf6/*http://comp
anion.yahoo.com> click here
<http://us.adserver.yahoo.com/l?M=295196.4901138.6071305.3001176/D=groups/S=
:HM/A=2128215/rand=430128359>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
* To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<mailto:VOOM-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .
