my Wally seems to be stuck on the testing installation mode. I have it connected to a dpp10006YB dish that might have the setup for the eastern arc. I'm so confused so any help would be appreciated.
The dish is next door to me. My daughter lived there until recently. She had one of the older dual tuner receivers. I don't think it was a hopper but not 100% sure and she definetly wouldn't know. She' upgraded when she moved. We did removed the dish to use with our rv but had problems so my husband brought it back home and put it back. At first, I tried to activate the Wally in my home by removing the hopper 3 cable and placing it on the Wally. I think I have the newest dish on the eastern arc. I called to have it activated but never was able to complete the setup, so I did get past the installation to the activation part. Gave up for a while, so I'm back at it again. When running the test switch, it came up with no switch except once, it said there was one and also satillite 119. Now it's stuck on testing installation regardless of what I do. I reset it back to factory and started over. Still have the same problem. I can get out of it by using back arrow, recall, back arrow. It then says complete signal loss. On the diagnostics it says no switch, software version U421. When I go to check status, it will not go pass 33% complete. The eye on the dish looks like the one in the image.Diplexers don't work well with Hopper 3 configurations. There probably is a hub in the mix though and that would cause issues.I bet there's a diplexor in the cabling. Make sure the cable runs directly from the LNBF, ports 1,2 or 3 and straight to the receiver
He's using the Wally to replace a Duo tuner, which is why I think the diplexor is still in thereDiplexers don't work well with Hopper 3 configurations. There probably is a hub in the mix though and that would cause issues.
The cable is run directly from the Wally to the dish. Could the problem be the Wally receiver? Should it work with this dish? Would I be better off just buying another dish?
Also, is the latest update for the Wally, U421?
Also, is the latest update for the Wally, U421?
Receivers are targeted to receive the update. You'll get it, be patient.Whenever I try and update to the newer version, it says it has the newest update., but the software is the u421.